Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average customer rating
3.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
30
4 Stars
14
3 Stars
15
2 Stars
8
1 Star
21
52%of customers recommend this product.
(
39 out of
75)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Smells terrible
on August 16, 2022
Posted by: Socalmom86
from California
This came with our new home. Smelled so terrible from the very beginning. I thought it was just a new smell that would go away. Its been months now and many washes later and its still disgusting. Would not recommend
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 19, 2022
Goodness!
We definitely understand just how much of a headache bad odors can be. Our apologies to hear that this has happened to your dishwasher. We do have a troubleshooting article that can provide some help relieving this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ga=2.7266354.1008329243.1660568297-1399050172.1598645166
If you have any questions, let us know anytime. Stay well. Mike@GEA
We definitely understand just how much of a headache bad odors can be. Our apologies to hear that this has happened to your dishwasher. We do have a troubleshooting article that can provide some help relieving this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ga=2.7266354.1008329243.1660568297-1399050172.1598645166
If you have any questions, let us know anytime. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolute junk
on August 2, 2023
Posted by: NOVA guy
from Washington DC
Builder installed GE dishwasher broke 4 months after house was built. No parts available so I had to wait months at the holidays to fix control panel and latch mechanism. The repairman sent by GE said if it breaks again the cost of the repair of this model is not worth it as the washer is so cheap. Another year later the washer is now completely dead. And it never cleaned my dishes. I always had to pre clean extensively. I clean all pots and pans myself. It does not dry the dishes at all. All cups have to be laid upon a towel prior to storing away. The door is flimsy and warps back and forth. I am surprised it was able to make a seal and not leak water on the floor. Racks all started rusting before one year.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 3, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are saddened to hear of the difficulty you have had with this dishwasher and its parts. This is definitely not the experience that we strive for with any of our products. We will be sure to share these comments with our product design teams, so they can make the necessary improvements. We appreciate you choosing GE Appliances for your home, and we hope to gain your confident back with our appliances and parts. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Quiet
on February 5, 2024
Posted by: Hdd1020
It's ok for a small place not enough settings for me though. Had I known I would have saved my money and bought a more expensive one but it gets the job done
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2024
We're glad to hear your new dishwasher is getting the job done. We appreciate the feedback. Have a great day.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on March 21, 2024
Posted by: Denise Heddleste
I used this dishwasher twice. The first time it leaked all over the kitchen then the wheels fell off the lower tray then it would not start then the gasket fell out. So overall a terrible product not on par with the GE brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 21, 2024
Oh no! We are extremely sorry to hear of your first time experience with this dishwasher. This is not normal operation, and we strongly encourage you to schedule service with one of our certified technicians to get these issues properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible dishwasher rack! Rusted.
on July 23, 2024
Posted by: Annie277
from Arizona
This is a poor washer. I don’t know what caused this, but within the first year of my use of this dishwasher it being brand new from a new build, Very minimal use it started rusting. I was using all the right products I did so much research. I cleaned it the proper way I tried to do smaller loads… But nothing would budge. The racks are the biggest issue in this dishwasher. They have peeled and bubbled and rusted all over and I am now afraid to use it although I do very minimally. I just noticed it deteriorating more and more and I really hate to have to pay so much for two new racks. I Just want to put this out there to stop someone else from buying these poorly made dishwasher rack. I feel like the rack should be one of the strongest components of a dishwasher because it is such an important part of it. Especially using it the right way. I’ve always thought GE has great products but I was wrong :( so sad. We moved in Jan 2022.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 24, 2024
We are sorry to see how rusted your racks have gotten. We can understand how upsetting this would be for you and would like to get more details from you. We will be reaching out to you via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
3
Washes well bottom rack not tracking properly
on October 1, 2024
Posted by: Rdmatey
The dishwasher came with the manufactured home. It wouldn't have been my first choice but I found it was good enough for what I needed because I don't do a considerable amount of dishes. The one thing I found that was terrible was the bottom rack. Being brand new I figured I shouldn't have any problems but for some reason it doesn't track properly. Obviously this causes an issue with the rack going in crooked and getting caught every time I pull it in and out. It's very hard to pull the rack in and out. Apparently it seems to be that something is either bent with the rack or the wheels are not aligned somehow. There isn't much room in there for anything to be off with the tracking so it really needs to be right on the money . This is very disappointing because the dishwasher actually washes really well. It looks like I may have to invest in a new rack.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We want to help out with your bottom rack getting stuck and not rolling. We suggest getting one of our approved technicians out to for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on January 4, 2025
Posted by: Corgimenow
Door is warped, product is loud, bottom shelf is always askew.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2025
We value this feedback. Your comments regarding your dishwasher are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
No gasket on Detergent Dispenser door! Rinses away
on February 15, 2025
Posted by: An Apt tenant
from Richmond, VA
The detergent dispenser does NOT have a gasket. This means that your detergent will be washed away before the main wash. On a "normal wash" setting, this dishwasher will run three rinses before the main wash. I opened the door after the third rinse (during the fill for the main wash) then opened the detergent dispenser and saw that 70% of my detergent had been washed away! That greatly impacts performance and what I suspect is causing a lot of the dirty dishes comments you're seeing here. I've never seen a dishwasher with no gasket on the detergent door to prevent the initial rinses from washing it away.... What's even more shocking is that the rinse aid dispenser has a gasket! GE is cutting corners and it's showing with this model. Avoid this model and others that have this dispenser as you're literally washing money down the drain.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 17, 2025
We want to help out with the cleaning performance you are noticing. We recommend checking the following article for tips that can help boost the cleaning performance: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com