Customer reviews from cafeappliances.com
Caf - 6.7 Cu. Ft. Freestanding Double Oven Gas Convection Range - Matte Black
Average customer rating
4.6
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
83
4 Stars
16
3 Stars
3
2 Stars
4
1 Star
3
93%of customers recommend this product.
(
99 out of
107)
Customer Reviews for Caf - 6.7 Cu. Ft. Freestanding Double Oven Gas Convection Range - Matte Black
Customer Rating
1
Not working from day 1
on November 18, 2020
Posted by: Suzie310
from Pennsylvania
Although it may look pretty- this oven is completely useless as an appliance. The oven never reaches the correct temperature. (set for 375- 30 minutes later still at 300). I have found this in both the lower and upper oven and with/without convection.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, November 19, 2020
Hello Suzie310- We are very sorry to hear you're having this issue with your new range. We can understand your frustration and will be happy to help! Please take a look at page 13 in your manual for instructions on adjusting the oven temperature by 35 degrees. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000202-2.pdf If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you for taking the time to share your feedback.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Double Oven!
on November 22, 2020
Posted by: Donna59
from Valencia, Pa
I bought this range, about a month ago, site unseen, because my oven quit working. I called our local, family operated store, talked to a salesman, ordered it and the range was delivered within a week! I love it!
It cooks everything so much faster! At this point, I haven’t used the convection option, yet.
It cooks everything so much faster! At this point, I haven’t used the convection option, yet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic Range
on November 24, 2020
Posted by: Lady53
from Michigan
We were so fortunate to get this oven while the world is in chaos - and we absolutely love it. We switched from electric to gas after 30 years, and I did my research and picked Café. We use the griddle often for sandwiches and the double oven is very handy. Heating up the smaller part is so fast - it would be nice if it was convection too, but that is literally the only downside I can think of.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Well appointed and great functionality
on November 24, 2020
Posted by: chris14
from Reno, NV
There were 3 principal drivers behind purchasing this particular range: the dual ovens; the different sized burner heads; and, the consumer reports rating. After living with it for a month or so, I can say that I am very pleased with this purchase. The burners are very responsive and offer a wide range of adjustability. The ovens warm up quickly and are very stable from a temperature perspective. One aspect that is particularly appreciated is that this unit gives off much less heat while baking than the unit it replaced (allowing the kitchen to stay cooler). I am enjoying having this in my kitchen and putting it through its paces.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Fast oven heating
on November 28, 2020
Posted by: Jason stove
from Chelsea MA
I bought the stove last month and the black burner cover and large metal burner element already stained and discolored I tried soaking in ammonia but stain was too difficult. I figured it would hold up more than just one month
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, November 30, 2020
Hello Jason- Thanks for taking the time to share your feedback. We can understand your frustration regarding your new burner heads and caps not getting clean. Please take a look at the following link. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17278 If you still have issues, please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
constant buzzing sound
on December 3, 2020
Posted by: Buzz kill
from Madison Wisconsin
I bought this range three weeks ago and it cooks great! The problem is that there is a very annoying buzz coming from the control panel. Apparently the entire control board is faulty. Because this issue started within the first 48 hours after delivery, GE said they would send us a new stove (sending a tech to replace the control panel would be easier). So far, we haven't gotten the new stove, and when we do, I sure hope the buzzing goes away.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, December 7, 2020
Hello-We apologize for the issues you've had. This is certainly not the ownership experience we want for you and your family. We can understand your frustration and want to look into this for you. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love it!
on December 12, 2020
Posted by: Désirée
from CT
I bought this to replace an old oven that broke and I’m thrilled with the double oven, convection, temperature probe and si many other features!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautifully Made!
on December 17, 2020
Posted by: Day19
from Reading, PA
Christmas definitely came early!!
All the features on this appliance was made with me in mine! I love to cook and baking is my hobby which has become my passion (and side gig). I recommend 100%
All the features on this appliance was made with me in mine! I love to cook and baking is my hobby which has become my passion (and side gig). I recommend 100%
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com