Customer reviews from cafeappliances.com
Café - 5.6 Cu. Ft. Freestanding Gas Convection Range
Average customer rating
4.6
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
125
4 Stars
22
3 Stars
4
2 Stars
3
1 Star
7
92%of customers recommend this product.
(
140 out of
152)
Customer Reviews for Café - 5.6 Cu. Ft. Freestanding Gas Convection Range
Customer Rating
1
Sent Two Back!
on October 17, 2019
Posted by: Kulpots
from Berthoud, CO
I had to send two of this model back. Both emitted gas every time I turned on the oven. The first one was worse than the second. The gas smell was so bad that up to 40 minutes after turning off the range, I could smell gas in ever room of my 1700 square foot home. I even had neighbors come over to verify. That one was replaced with a second of this same model. Same gas problem but not quite as strong. In addition, the second one also had sticky glue all along the edge above where the oven door closed. There was no getting it off with ANYTHING.
I did love the cook top. I loved the responsiveness of the knobs which are very precise. That's why I have stuck with Cafe. I ended up with a THIRD of the CGS700P2MS1, which is the gas slide in. No gas smell. Initially, the place I got all of these ranges suggested that maybe I was not used to a gas oven when in fact, I've been cooking with all gas for 40 years. To GE's credit (or the store I bought them from) did not give me any problem with the returns.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Better than our old cafe range.
on January 2, 2020
Posted by: Smalls3136
from Moorestown, NJ
We replaced a different cafe range with this one. The new range bakes far more evenly than the old one. The burners seem stronger as well. I didn’t select it for the wifi capabilities but have already enjoyed preheating remotely. Checking in on the timer is great also.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Full of Flaws
on April 8, 2020
Posted by: JoeyJoJo
from North Carolina
I bought this 4 months ago. I really wanted to love it, but the build quality is extremely poor. Doors are gapped, warming drawer is very flimsy, and oven door seal does not stay attached to the oven wall.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Best Freestanding Range
on May 11, 2020
Posted by: Abbys999
from Washington, DC
Awesome high quality range that looks professional.
Pros:
looks, powerful burners, wifi connection, temperature probe, large oven, sturdy handles and knobs, and edge-to-edge grates. Cooks evenly and the middle grill is convenient.
Cons: Oven is not quiet (not sure if this is typical for gas), and slight electronic buzzing that we noticed once it was plugged in at installation. I wish that a center grate for pots was included (not sold separately) in addition to the grill. For a high quality range, you'd think it would be included.
Bottom line: best free-standing gas range we could find for our recently purchased condo. Looks amazing in kitchen and we enjoy cooking on it. The ability to control the oven from an app is something we use and enjoy. We look forward to getting our Cafe over-the-range microwave installed to match.
Pros:
looks, powerful burners, wifi connection, temperature probe, large oven, sturdy handles and knobs, and edge-to-edge grates. Cooks evenly and the middle grill is convenient.
Cons: Oven is not quiet (not sure if this is typical for gas), and slight electronic buzzing that we noticed once it was plugged in at installation. I wish that a center grate for pots was included (not sold separately) in addition to the grill. For a high quality range, you'd think it would be included.
Bottom line: best free-standing gas range we could find for our recently purchased condo. Looks amazing in kitchen and we enjoy cooking on it. The ability to control the oven from an app is something we use and enjoy. We look forward to getting our Cafe over-the-range microwave installed to match.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this stove
on September 5, 2020
Posted by: Hopr
from Phoenix Az
Glad I brought this stove. Cooks and bake faster. Looks great in kitchen
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice cooking, but not great baking, poor display
on April 1, 2021
Posted by: Mo22
from Longs, SC
Love the gas burners. Grill in center is cast iron and needs some time to season and train it. Baking is subpar as it does not cook thru. Might need temp adjustment. Display LED is terrible. Looks like a child’s toy. Needs to be further developed for such a high price.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 11, 2021
Hey there,
Thanks so much for sharing your experience with us. We're awfully sorry to hear that your oven is not baking properly! We can understand how this would be frustrating. If you need to adjust the oven temperature, you can find instructions on page 13 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85255-2.pdf
Let us know if you have any questions or concerns. Stay well! Mike@Cafe
Thanks so much for sharing your experience with us. We're awfully sorry to hear that your oven is not baking properly! We can understand how this would be frustrating. If you need to adjust the oven temperature, you can find instructions on page 13 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85255-2.pdf
Let us know if you have any questions or concerns. Stay well! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and fast oven heating
on May 23, 2022
Posted by: Anonymous
from Atlanta,Ga
I love this stove! Perfect in my loft, great quality and style.
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, June 1, 2022
Thanks so much for the 5-star review on your range. You have a wonderful model and it looks beautiful in your kitchen. Thank you for making Café a part of your home! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Love but Control Panel Quit Working
on July 6, 2022
Posted by: MooseGirl
from OKC
I've been dying to own a convection oven with a gas cook top for years. I finally got this model about a year and a half ago. Unfortunately, the whole control panel quit working and is completely black. Nothing happens when I push any of the buttons. I've gone through all of the checks and even had a repair specialist out and it is definitely broken. Fortunately, the power still goes to the unit, so I can light the burners and use those. I've been trying hard to find the part number for the control panel so my husband can try to replace it because I really do love the unit as a whole and really don't want to buy anything different. This one has all of the features I want. I double checked and this is the correct model - CGB500P2MS1.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 7, 2022
Hi there,
Thanks very much for the review. We're so sorry to hear about the issues you've had here with your control panel, especially since you've really been wanting this style of range for a long time. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders just in case their message ends up there.
Thanks very much for your ongoing patience.
Best wishes,
Michael@Cafe
Thanks very much for the review. We're so sorry to hear about the issues you've had here with your control panel, especially since you've really been wanting this style of range for a long time. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders just in case their message ends up there.
Thanks very much for your ongoing patience.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com