Customer Reviews for Broan Elite - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
3
It leaks grease incessantantly/Stopped working
on February 27, 2023
Posted by: Anonymous
from Camarillo CA
Gender:Female
We had the Elite E6000 30 in professionally installed during our remodel in 2015 because is it listed as commercial grade. We have had so many problems, it leaks grease incessantly, it started turning off intermittently about a year ago, now, ot no longer works. We clean avidly because we cook frequently. Plus, it sprays grease out the vent. Beautiful sleek product, poor quality.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, February 28, 2023
Hi DeejFuentes13, Thank you for sharing your experience with the E6030SS. We are sorry to hear you are having this issues. Please contact our Technical Support Team at 800-637-1453 so that we can try to troubleshoot this with you directly. Our Team is available Monday-Friday, 8:00 AM to 5:00 PM (CST).
It arrived with next to no packaging and without a protective plastic film. It also is missing the removable grease drip rail. Other than these issues, it runs as expected and promised.
I would recommend this to a friend!
Response from broan-nutone.comBy Broan-Nutone, June 30, 2021
Hi JBMM, Thank you for your review of model E6036SS We are sorry to hear this unit was missing parts on arrival. Please call our Customer Service Team at 800-558-1711 so that we can try to assist you with this issue.
It’s a nice looking hood but you literally cannot have a conversation if this thing is running. I don’t even know why a company would put out a product this noisy.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, April 1, 2021
Hi C H A D, Thank you for your review of model E6048TSS. This unit should operate at 2.0 Sones on normal speed which should be relatively quiet. Please reach out to our Technical Support Team at 800-637-1453 so that we can assist you in troubleshooting this issue.
Love the looks of this but feel like something is not right. My counters are greasy after cooking bacon - feel like it is not venting right - like it is blowing back into the kitchen.
Response from broan-nutone.comBy Broan-Nutone, January 26, 2021
Hi Kaye18, Thank you for your feedback on model E6036SS. We are sorry to hear this unit is not performing as you had expected. Please reach out to our Technical Support Team at 800-637-1453. Our Team would be happy to troubleshoot to see if there is a simple solution to this issue.
This is a first class product. Not a bunch of bells and whistles but a strong exhaust fan, bright task lighting and east to clean. Enough said. Highly recommended.
The fan is sufficient when operating. Our main concern is the constant humming sound it makes when nothing is running. Very annoying.
Response from broan-nutone.comBy CustomerServiceBroan, April 3, 2020
Thank you for your review of model E6036SS. Please reach out to our Technical team directly at 800-637-1453. They should be able to assist you in trouble shooting the issue.
Technicians are available Monday-Friday, 7:30 AM - 6:00 PM.
Love the quality and craftsmanship, by far the best purchase we ever made. Installation was a breeze with the help of your customer service rep helping me chose the correct items for install.