Customer reviews from cafeappliances.com
Caf - 30" Built-In Double Electric Convection Wall Oven - Matte Black
Average customer rating
4.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
33
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Caf - 30" Built-In Double Electric Convection Wall Oven - Matte Black
Customer Rating
1
Dead in 3 years
on July 6, 2023
Posted by: ovensrus
Worked great for 3 years, then completely dead. Stylish and great features, but beyond frustrated that something this expensive only lasted 3 years. Paid extra for the Cafe line of appliances, but in the end it's still just a GE. Very disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, July 7, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your double wall oven is no longer operational. This is in no way the consumer experience that we strive for.
It is not possible to determine the product failure rate, lifespan life expectancy, or life cycle of an appliance. There are many variables involved such as, frequency of use, type of use, location of appliance, maintenance, etc.
We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved so you can resume cooking as normal. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will be able to get this resolved. - Adrian@Cafe
It is not possible to determine the product failure rate, lifespan life expectancy, or life cycle of an appliance. There are many variables involved such as, frequency of use, type of use, location of appliance, maintenance, etc.
We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved so you can resume cooking as normal. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will be able to get this resolved. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
