Customer reviews from geappliances.com
GE Profile - 30" Electric Cooktop - Black Stainless Steel
Average customer rating
4.3
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
123
4 Stars
46
3 Stars
21
2 Stars
9
1 Star
10
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for GE Profile - 30" Electric Cooktop - Black Stainless Steel
Customer Rating
1
Would Not Purchase Again
on July 26, 2017
Posted by: Sad in the Midwest
from Midwest
I have owned this cooktop for two months. It replaced a 17 year old smooth cooktop. I never knew how much I liked it until it was gone. I purchased this particular GE model because 1. it was a good price, 2. I wanted knobs with center placement and 3. I wanted 5 cooking elements. Other than the knob placement, this has been a bust for me. I often cook with two large skillets or a large pot and a large skillet at the same time. There is only one large burner so I can only use one very large pan at a time. Since that large burner sits in the middle, the handle extends over other burners. Not good if you are wanting to use the other burners at the same time. I find the Syncburner to be almost worthless. It does not work for me if I want to put a large pan or pot in the middle of the two burners. Uneven heating results, due to the fact that the pan or pot is wider than the burners. I just purchased a new griddle to be used on the Syncburner. I found it to give uneven heating for that, also. After spending too much time trying to thoroughly cook the food, I ended up transferring the food to a skillet on the large burner. This cooktop is just a lot of effort every time I want to use it. I actually try to not use it. I don't think that I have ever disliked an appliance as much as I dislike this one. If nothing else, it looks really nice, but I do not recommend this model.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Great for cooking HORRIBLE for cleaning
on June 2, 2017
Posted by: Rafiki
from Walnut Shade, MO, United States
This was a replacement from our home warranty for a different brand of cooktop. It actually cooks better and I love all of the choices on the burners, HOWEVER, I would never buy it again [nor another brand configured like it] because the way the knobs stick up make it a royal pain to clean.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Scratches too easily
on May 2, 2016
Posted by: Grandmomma
I really love this cooktop and have enjoyed using it, however, it scratches too easily. Disappointed in that for the cost associated with this!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy MEGANatGE, GE Appliances, June 24, 2016
Hello,
Thisi is Megan at GE Appliances. I am happy to hear you are enjoying your cooktop. We will certainly let our Product Team know about your concerns regarding the scratching. Thank you for taking time to review!
Thisi is Megan at GE Appliances. I am happy to hear you are enjoying your cooktop. We will certainly let our Product Team know about your concerns regarding the scratching. Thank you for taking time to review!
Written by a customer while visiting geappliances.com
Customer Rating
1
Dissatisfied
on September 28, 2016
Posted by: Annie69
from Mobile, AL, United States
Bought and tried to exchanged but, could not. The controls are in a bad place. Was nearly burned while moving pot. Have to clean after each use. Scratches easily. Only use first quality cookware.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor layout
on December 10, 2015
Posted by: Boxermom3
from Westchester County, NY, United States
When we ordered this product, we thought we were ordering the previous version. We were told it had been discontinued and were sent the new model. I find the numbers on the dial difficult to read. The contrast is not great enough on the black surface for my older eyes to easily see. In the version I had wanted, the dials were all on the right side. In this version, I find the dials difficult to clean where they are. This is not the cooktop I would have ordered if I had seen it.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice cooktop!
on September 25, 2016
Posted by: sueeich
from Jacksonville, FL
We replaced our countertops recently and decided to also purchase a new cooktop at the same time. I would really love to have a gas cooktop but we don't have gas service in our neighborhood and I wasn't willing to pay to have a propane tank installed. I thought seriously about induction but was kind of scared by some of the reviews I read about various induction cooktops. So after reading all the reviews, I settled on this cooktop and it's been surprisingly nice to work with. It seems to heat quickly and evenly and I really haven't had any issues. I have two minor complaints: it's kind of hard to see the setting markings near the knobs (we have the black cooktop with the stainless knobs) and the sync burner wasn't quite what I was expecting. I have had a "bridge" burner on a GE range before and not only do the two burners work together but the space in-between also heats up. With the "sync" burners, the burners work in sync but the space in-between doesn't heat up. I didn't realize this difference until I actually used my cooktop.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not Happy!
on November 25, 2017
Posted by: Norma L
from San Antonio, TX, United States
I wish I could give a higher rating but keeping it clean is a very important factor for me. The position of the knobs at the front of the cooktop is very impractical, is close to impossible to keep it clean, I don't like it and I deeply regret my purchase.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 29, 2017
Hi Norma L,
We appreciate you taking the time to write a review on your new cooktop. We regret your experience but appreciate your suggestions for improvement with the positioning of the knobs. We always like to hear customer feedback so we may improve our products.
We appreciate you taking the time to write a review on your new cooktop. We regret your experience but appreciate your suggestions for improvement with the positioning of the knobs. We always like to hear customer feedback so we may improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
1
It is never clean
on February 15, 2018
Posted by: Izzy2968
from Muskegon, MI, USA
The burners are fine but the glass surface never stays clean. The nobs are cumbersome and in the way and get full of anything that comes around.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, February 19, 2018
Hello Izzy2968,
Thank you for taking the time to write a review on your new cook top. We're sorry you are experiencing an issue with cleaning the unit. Please click on the link below and follow the instructions on pages 16 and 17:
file:///C:/Users/214010472/AppData/Local/Microsoft/Windows/INetCache/IE/JZD8MV3P/Dispatcher%20(1).pdf
We hope this is helpful. We appreciate your feedback.
Thank you for taking the time to write a review on your new cook top. We're sorry you are experiencing an issue with cleaning the unit. Please click on the link below and follow the instructions on pages 16 and 17:
file:///C:/Users/214010472/AppData/Local/Microsoft/Windows/INetCache/IE/JZD8MV3P/Dispatcher%20(1).pdf
We hope this is helpful. We appreciate your feedback.
Written by a customer while visiting geappliances.com