Customer reviews from cafeappliances.com
Caf - 36" Electric Cooktop, Customizable - Matte Black
Average customer rating
4.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
21
4 Stars
4
3 Stars
4
2 Stars
0
1 Star
1
79%of customers recommend this product.
(
22 out of
28)
Customer Reviews for Caf - 36" Electric Cooktop, Customizable - Matte Black
Customer Rating
3
Eh at best
on October 25, 2022
Posted by: New kitchen owner
from Florida
It is impossible to clean. No matter what cleanser or nylon device you use, getting this thing clean is harder than a half hour in the gym. The notations on the cooktop are also somewhat confusing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 26, 2022
Hi there,
Thanks for taking the time to write. Sorry to hear that you're not totally pleased with your unit. If you'd like to take a look at some cleaning tips, you're free to click through to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244&_ga=2.44763750.372576908.1666609434-557566247.1665496320
With that, if you have questions about the controls on the unit, you're free to start on page 8 in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000979-1.pdf&_ga=2.56697320.372576908.1666609434-557566247.1665496320
We do hope this is helpful!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Thanks for taking the time to write. Sorry to hear that you're not totally pleased with your unit. If you'd like to take a look at some cleaning tips, you're free to click through to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244&_ga=2.44763750.372576908.1666609434-557566247.1665496320
With that, if you have questions about the controls on the unit, you're free to start on page 8 in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000979-1.pdf&_ga=2.56697320.372576908.1666609434-557566247.1665496320
We do hope this is helpful!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very easy to maintain clean!
on August 16, 2022
Posted by: Bonettifamily
from Kissimmee fl
The product is well design great look and easy to use and clean!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great stove top. I love it
on May 15, 2022
Posted by: Happy ky
from Ky
I love this stove top. Remodeled kitchen with all new appliances
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Basic, but does the job!
on March 28, 2022
Posted by: Anonymous
from Madison, CT
We have no complaints about this cooktop. The knobs are more convenient and reliable than touch controls, and the cooking time is just fine.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks nice, not working properly yet
on January 5, 2022
Posted by: KegGor
from Phoenix, AZ
I had to call for a GE appliance technician to come out to figure out why this stove top isn't boiling water.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, January 6, 2022
Hello there, we're pleased to know you're finding your cooktop to look nice, but sorry it's not boiling water. We know just how frustrating this would be to deal with, so we're pleased to know you've been able to schedule service to have this repaired.
We're confident in their ability to get you taken care of and we're wishing you the absolute best. If you run into any other questions or concerns, you can message us on social media at any time. Thank you for choosing Cafe Appliances.
Guy@Cafe
We're confident in their ability to get you taken care of and we're wishing you the absolute best. If you run into any other questions or concerns, you can message us on social media at any time. Thank you for choosing Cafe Appliances.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Getting used to it
on December 7, 2021
Posted by: lgtcc
from Corpus Christi TX
This cooktop is a replacement for an induction range that I did not like. I switched to a radiant glass cooktop and so far so good. I’m learning about all the settings for the multi level burners. The power boil is not as fast but it will suffice. Rating a 3 just because I don’t know enough about it. It did not come with a manual either. I love the knobs over the touch screen and it cleans nicely with the Weiman wax and a flour sack towel.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, December 9, 2021
Hello- Congratulations on your new cooktop. We appreciate your business and are happy to hear you are getting used to cooking on it. This is a beautiful model and we are happy to send you a manual if you'd like. In the meantime, please take a look at the manual in the link below.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80832-1.pdf&_ga=2.104592199.637308863.1638978731-78800472.1617750979
We will be reaching out to you via email to get your information. We appreciate your feedback and will be sure to share this with our engineering and product teams. Thank you! Joyce@Cafe
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80832-1.pdf&_ga=2.104592199.637308863.1638978731-78800472.1617750979
We will be reaching out to you via email to get your information. We appreciate your feedback and will be sure to share this with our engineering and product teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
We like the knobs better than the touch surface.
on December 5, 2021
Posted by: Jet1
from Virginia
There comes a time when you just need to replace your old appliance. We cooked for years with electric coils and were wary of the smooth top and replacing our pans. However the transition has been easy and most of our pans worked. It was a great opportunity to buy new cookware to replace our 56 year old Farberward.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Versatile Cooking
on October 26, 2021
Posted by: Clark
from Oley, PA
Great size and versatile cooking options when utilizing multiple pots and pans.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com