Customer reviews from sony.com
Sony - In-Dash CD/DM Receiver - Built-in Bluetooth - Satellite Radio-ready with Detachable Faceplate - Black
Average customer rating
3.9 out of 5
3.9
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
75%of customers recommend this product. 
(
6 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Sony - In-Dash CD/DM Receiver - Built-in Bluetooth - Satellite Radio-ready with Detachable Faceplate - Black
Customer Rating
4 out of 5
4
Output error message
on July 15, 2019
Posted by: Lime Time
Gender:Male
Just installed in boat. Have a couple of days using the unit after tuning it in.. and while it sounds great. I'm getting the output error message as well from time to time at moderate volume levels. Unit just stops playing. Have to power down/back on. Wait a bit. Bummer.. What's up with the unit Sony??
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
As good as it get!
on April 15, 2018
Posted by: Rich K
Gender:Male
I installed this myself and it is an awesome car stereo. Highly recommend it!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Easy to use Great sound
on August 3, 2019
Posted by: dick4725
Gender:Male
Verified Purchase:Yes
I bought after a friend was using his. Like the sound so much I bought my own.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportAugust 11, 2019
Hi, dick4725!

We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

~Earl



Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Do not buy
on March 20, 2019
Posted by: Okrc01
Gender:Male
I had two different mex-xb120bt units and neither lasted more than 10 days. The first one suddenly quit working as I was playing music and would not turn on. The second one began displaying "output error" (which indicates the internal amp is failing) before failing just as the previous unit did. I was not even playing music when it failed.
I've checked that power is getting to the unit and that all fuses are good, including the one on the back of the unit. I've also checked the wiring with a digital multimeter.
These units worked great while they lasted. The sound quality was great. There was great adjustability. They should be built to last at their price point. I have a four year old unit that works like new and cost a quarter of the this unit.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social SupportMarch 27, 2019
Hi Okrc01,

Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

Regards,
Zac
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Easy to install
on February 27, 2018
Posted by: Dimon1983
Gender:Male
Great job Sony!this unit is loud enough for me and awesome sound,i don't even know why would someone have external Amp,unbelivable power coming out of it
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Loud, built-in amp handles anything!
on April 3, 2020
Posted by: Norcal Frost
Gender:Male
Verified Purchase:Yes
This deck is amazing. Built in amplifier makes even inexpensive speakers slump. EQ Presets are decent for any kind of music you listen to! BUY IT NOW!!!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportApril 5, 2020
Hi Norcal Frost,

We are glad that you're satisfied with your purchase. Thank you for choosing Sony!

-Erin
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Receiver to hide
on May 23, 2020
Posted by: cab4word65
Gender:Male
Verified Purchase:Yes
I have an old classic car and needed a deck that I didnt have to mount where you could see it. This one said I could use a wired remote or a APP. I chose the APP. I have it on my phone in the console now and the deck is in the trunk
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMay 26, 2020
Hi cab4word65, That's awesome! We're thrilled to hear you're enjoying your mexxb120bt. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Very poor volume
on June 23, 2019
Posted by: Anonymous
Gender:Male
Had local dealer install this in my street glide. Can't hear after 50 mph. Dealer talked me out of just adding an amp to my old deck. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com