Customer reviews from whirlpool.com
Whirlpool - 36" Electric Cooktop - Stainless Steel
Average customer rating
4.1
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
27
4 Stars
17
3 Stars
8
2 Stars
3
1 Star
2
81%of customers recommend this product.
(
39 out of
48)
Customer Reviews for Whirlpool - 36" Electric Cooktop - Stainless Steel
Customer Rating
5
Great features!
on March 28, 2024
Posted by: ma189
[This review was collected as part of a promotion.] Beautiful modern stovetop makes for cooking more enjoyable.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features and build quality.
on April 17, 2024
Posted by: benelliguymn
from Minnesota
[This review was collected as part of a promotion.] Purchased to replace 20+ year old cooktop. The old cooktops did not have the new metal glass support this model now has, is much more sturdy when mounted in the countertop. Would have preferred one of the larger heat elements to be in the front.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean!!!!
on May 9, 2024
Posted by: my awesome kitchen!!!
from Federalsburg, Maryland
[This review was collected as part of a promotion.] works great, last time I had gold series for almost 10 years
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much easier to clean
on June 11, 2024
Posted by: Handy Lady
from Georgia
[This review was collected as part of a promotion.] Builder provided this and glad he did. It has been an adjustment going from a gas to electric cook top, but I am doing well and like it. Just beware of sugar spills. Follow the instructions in the owners manual and you will be alright.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 22, 2024
Posted by: Aileen1950
from Falls Ciry Tx
[This review was collected as part of a promotion.] Nice cooktop. Concerned that the two small burners are closer to the edge than my previous cooktop. Also the off position is opposite the old one so this will be a learning curve for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It works!
on July 30, 2024
Posted by: Cook top
[This review was collected as part of a promotion.] We brought this home about a month ago because our original 20 year old cook-top was done. Needed a cook top!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Impossible to keep clean and look nice
on January 4, 2025
Posted by: Sally73
[This review was collected as part of a promotion.] This came in the home we bought. It is such a pain to keep clean. It's glass so you can't use anything abrasive. I have spots i can't get up, this is so frustrating to have a beautiful home and kitchen and the stove top is like this. I would never get this if I had a choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #652301.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #652301.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Slow Heat
on January 13, 2025
Posted by: Sean
[This review was collected as part of a promotion.] Takes a while to boil water. Doesn't heat up fate enough.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Cooktop. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Cooktop model/serial number, and reference Case # 656675.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com