Customer Reviews for Hotpoint - 20 in. Wide 4 Burners 20 in. Wide 4 burner 2.3 Cu. Ft. Freestanding Gas Range - White
Customer Rating
2
Wow! And not in a good way
on March 30, 2021
Posted by: ASimkins
from Enterprise
I waited for a month from the time I ordered this stove until the time it was delivered, and when I removed the packing styrofoam, It had several spots where the enamel was marred. The black from the frame flakes off. It’s all cosmetic, but still. I paid for a NEW stove, I want it to look new.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 1, 2021
Hello- Thank you for taking the time to share your review. We apologize for the delay in your order and sorry that you have issues with the finish. We can understand how frustrating it is when an appliance doesn't meet your expectations and would like to help. Please expect an email from us soon. We appreciate your patience in waiting. Thank you! Joyce@Hotpoint
We are very happy with the guality and the proforamace.
I would recommend this to a friend!
Response from manufacturerBy Guy@Haier, Haier, February 11, 2021
Hi MR Mike, we couldn't be happier to see that you're loving the quality and performance of your new gas range! You're a great addition to the Haier family.
It came with the incorrect orifice for one of the burners. Also screws were missing to attach the back piece. The directions are so bad it is hard to believe that someone actually wrote these directions and used them. I called GE and they said they were going to send replacement. Lets hope.
I would recommend this to a friend!
Response from manufacturerBy Joyce@Hotpoint, Hotpoint_Appliances, January 18, 2021
Hello Nobility- Thank you for taking the time to share your review. We apologize for the issues you've had. We can understand your frustration and hope that you receive what you need in a timely manner. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback. Joyce@Hotpoint