Customer Reviews for Hotpoint - 5.0 Cu. Ft. Freestanding Electric Range - White
Customer Rating
5
Works great, no issues
on May 19, 2022
Posted by: MsMmLucky
from Cincinnati, Oh
Good buy! It works great. I like how you can adjust the temperature to the oven to hotter or cooler if you feel that the temp isn't correct. But I have not had to do that.
I would not buy it again because the top of the stove gets EXTREMELY hot!! and it takes a long time to bake food..
No, I would not recommend this to a friend.
Response from manufacturerBy Elliot@Haier, Haier, May 18, 2022
Hi there, thank you for taking the time to reach out with this review. We can certainly understand how frustrating it would be to deal with a range that gets unexpectedly hot and does not deliver on performance. We are so sorry for the inconvenience these points have caused for you.
We have a support article on the unexpected heat of the range's surface. This can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16879
We also have some baking performance troubleshooting steps on page 27 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2001027-2.pdf
We hope that you find this information helpful in getting the use you need out of your range, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@Hotpoint