Customer reviews from manufacturer
Hotpoint - 5.0 Cu. Ft. Freestanding Electric Range - White
Average customer rating
4.6
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
81
4 Stars
25
3 Stars
5
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
91 out of
98)
Customer Reviews for Hotpoint - 5.0 Cu. Ft. Freestanding Electric Range - White
Customer Rating
5
Hot stuff
on November 9, 2023
Posted by: Anonymous
Operates easily, and is well constructed. Simple to operate
Written by a customer while visiting manufacturer
Customer Rating
3
Need to improve
on October 11, 2023
Posted by: eeriebibs
from Fayeteville, AR
At first, it heats okay. However, it is very slow after initial heating and has to wait very long to cook the food.
No, I would not recommend this to a friend.
Response from manufacturerBy Devin, GE Appliances, October 11, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new Hotpoint Appliances electric free-standing range. We are sorry to hear that the oven takes a while to heat and cook your food. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@Hotpoint
Thank you for taking the time to provide a review on your new Hotpoint Appliances electric free-standing range. We are sorry to hear that the oven takes a while to heat and cook your food. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
CAREFUL
on August 24, 2023
Posted by: Micki
The stove top runs REALLY HOT!!! Even on LOW it’s waaaayyy hotter than it should be. You want to be VERY vigilant, and careful when cooking on this stove. The oven seems to be okay so far. Hope this review helps.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , August 28, 2023
Hello there.
Thank you kindly for reaching out to us and providing feedback on your new range. We are really sorry to hear that it has been too hot for your liking.
Your review is very helpful to us as our review team looks over this information and takes consideration. This allows us to learn where improvements can be made in future products.
We'd like to also assure you that the burners have a Sensi-temp technology feature built in. This allows you to enjoy the same cooking power as a traditional coil with an added safety feature. You can see more about this feature on page 8 of the user manual. We have listed the manual in the link below for easy access.
https://products-salsify.geappliances.com/image/upload/s--BPLTYpBv--/e95c14921df39b8017299e0f348c893a91df97a0.pdf?_ga=2.65960110.1018692017.1693231264-614296079.1690837062
If you feel as if your unit is not working as it should, we then suggest scheduling an appointment with us.You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you for making Hotpoint a part of your home.
-Haley@Hotpoint
Thank you kindly for reaching out to us and providing feedback on your new range. We are really sorry to hear that it has been too hot for your liking.
Your review is very helpful to us as our review team looks over this information and takes consideration. This allows us to learn where improvements can be made in future products.
We'd like to also assure you that the burners have a Sensi-temp technology feature built in. This allows you to enjoy the same cooking power as a traditional coil with an added safety feature. You can see more about this feature on page 8 of the user manual. We have listed the manual in the link below for easy access.
https://products-salsify.geappliances.com/image/upload/s--BPLTYpBv--/e95c14921df39b8017299e0f348c893a91df97a0.pdf?_ga=2.65960110.1018692017.1693231264-614296079.1690837062
If you feel as if your unit is not working as it should, we then suggest scheduling an appointment with us.You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you for making Hotpoint a part of your home.
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Hears beautifully
on August 5, 2023
Posted by: Ab7227
from Stuart VA
Very good stove! Heats great, looks great, bakes great!
Written by a customer while visiting manufacturer
Customer Rating
3
on July 16, 2023
Posted by: fredp
light bulb came broken inside the oven, had to request a replacement, also the installer did not install it because i have a downdraft vent in the floor and told me to hire an electrician to take it out and left, i took out the 8 screws and took out the fan in the floor and level the oven because it was uneven install it myself, i also paid for the installation, the electric stove work good though and i look nice.
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, July 18, 2023
Hi,
Having your range arrive with a broken bulb can be concerning, but we're glad you were able to get a replacement. We're sorry you had trouble getting the bulb installed as well. If you need any more assistance with the installation of this range, please schedule an appointment with one of our technicians. To do this, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
It's a pleasure having you in the Hotpoint family and we appreciate you leaving a review. All the best!
-Sylvia@Hotpoint
Having your range arrive with a broken bulb can be concerning, but we're glad you were able to get a replacement. We're sorry you had trouble getting the bulb installed as well. If you need any more assistance with the installation of this range, please schedule an appointment with one of our technicians. To do this, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
It's a pleasure having you in the Hotpoint family and we appreciate you leaving a review. All the best!
-Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great oven to use
on June 20, 2023
Posted by: Abe96
from San Antonio
This oven heats up really quick. The stove heats up way faster than I expected, faster than a gas stove
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Good so far
on May 19, 2023
Posted by: Skinner350
from Irvine Ky
Just installed it today. Everything heats up as it should. Looks good and seems simple to operate. Hopefully the safety burners do good. Seen a lot of bad reviews for them on all models. We’ll see I guess.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Works great
on March 18, 2023
Posted by: SherryT
from Chesterfield Virginia
I have been using this stove for a while now and it works great. It also cleans easily.
I would recommend this to a friend!
Written by a customer while visiting manufacturer