Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Black
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Black
Customer Rating
5
Excellent Assisted cooking features
on October 22, 2025
Posted by: Caro4gon
from Georgetown, ON
[This review was collected as part of a promotion.] I bought this model 2 months ago and I am very happy with my purchase. The range is beautiful and has great features such as assisted cooking methods which are very user friendly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointed
on October 26, 2025
Posted by: Barb the beekeeper
From the beginning it would have trouble connecting to WiFi. Which is a cool feature for preheating the oven for working moms. Not a big deal Then it stopped connecting at all. Now the oven shuts off randomly while baking. Oven has also turned on randomly. This is a fire risk in my opinion. It’s approx 6 years old purchased Nov 2019 😖
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 828344.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Modern and sophisticated
on October 31, 2025
Posted by: Savor and style
from Peterborough
[This review was collected as part of a promotion.] I've only had the oven in use for the last 2 months and so far so good. I love the features especially the Wi-Fi I also like the custom oven temps for certain meals. The only thing I don't like is you have to really search for the lock button to lock the screen I find that every time I go to wipe it down it always goes on I also have a cat who likes to walk on the the countertops when we are not home and that is a safety issue but will eventually figure that out. I love the space inside the oven especially for baking and it fits in so well to my new kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stove for the dollar.
on November 1, 2025
Posted by: Cookie
from South Bruce, Ontario
[This review was collected as part of a promotion.] I have had This range for about a month now. Everything works great with no problems or issues. Now I haven't used all features yet but cook top and oven works great. The finishes are very nice but wished it had a Black stainless steel door pull to match the rest of the range instead of just stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Buy
on November 6, 2025
Posted by: BadW
from RI
[This review was collected as part of a promotion.] There are so many issues with this range. The main control screen turns off all the time as if the power to the house went out. We have to reset the date and time at least once a week. We don't think this has happened during cooking yet, but it is also SO EASY to accidentally cancel the current baking settings while looking at other settings (like the timer or light) on the control panel. The timer sound is not loud at all, so you must be in the kitchen to hear it. We had to buy an analog timer to keep nearby, or we use our phones to set timers. Cooking-wise, the air fryer setting was a complete waste of spending extra money. It does not do anything different then normal baking. I'm glad we did not get rid of our counter top air fryer when we bought this oven. We're still dealing with our home remodel, but as soon as we are done, we are absolutely replacing this oven which is ridiculous for how much we spent on it. Such a waste of money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case #835066.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 8, 2025
Posted by: JoJo
from Edmonton alberta
[This review was collected as part of a promotion.] I have had this model for over a year now. I love the look. Has many features that I use. The cook top is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on November 8, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] received about a month ago. Had to call to have a knob replaced that was cracked., Seems to work okay.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor Self Cleaning mode
on November 11, 2025
Posted by: nope
from Saskatchewan
[This review was collected as part of a promotion.] Bought July 2025. Not impressed with the self cleaning mode - disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 12, 2025
Hello. We are sincerely sorry for the difficulties you are experiencing with your appliance and in contacting our support team. We do not want our customers to experience this kind of situation, as we take great pride in our products and customer service. Furthermore, we would like to investigate this situation to see how we can improve. Please send us a private message with your refrigerator's model and serial numbers, the delivery or purchase date, and your phone number so we can access your account. Please also include the address where the appliance is located. We look forward to your reply. Thank you for taking the time to contact us!~ Kossi
Written by a customer while visiting whirlpool.com