Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Black
Average customer rating
4
(527 Reviews)
Rating breakdown 527 reviews
5 Stars
248
4 Stars
133
3 Stars
82
2 Stars
19
1 Star
45
75%of customers recommend this product.
(
338 out of
452)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Black
Customer Rating
5
looks great in our kitchen
on December 31, 2019
Posted by: busquick
from Hernando Fl
[This review was collected as part of a promotion.] wife and I bought this just before Christmas glad we did
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice range
on December 31, 2019
Posted by: JWTuscany
from Calgary,Alberta
[This review was collected as part of a promotion.] Love the stove with all the different burner sizes
Just very sensitive when wiping over front panel where digital clock is
Just very sensitive when wiping over front panel where digital clock is
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple and usable tech updates
on January 6, 2020
Posted by: Lblasing
[This review was collected as part of a promotion.] I have had this stove for about a month now and I love being able to preheat the oven while out and about. I wish I could do it for the stove, too, but understand the complications that could cause. I wish there was a way to go back and adjust the oven setting without having to cancel/restart the cooking method (if doing a different method). I also wish I could control lock while the oven is running because I am a ‘clean as I go’ cook. Volume on the timer/etc could be louder. Especially over a range fan, etc.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great cooking features
on January 12, 2020
Posted by: Fran24
from Alberta
[This review was collected as part of a promotion.] I bought this range and used it for all my Christmas baking and cooking. Loved the large sized oven and multi-sized burners.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The worst oven I ever owned
on January 15, 2020
Posted by: Anonymous
from Montreal
The cooktop works well but the knobs were falling off right from the start. The company sent me replacements after a service call to look at our main problem, the Touch Panel and the Oven. Whirlpool totally ignored the main problem and never contacted me.
The panel is extremely sensitive and shuts off all the settings at the touch of my sleeve. When this happens you don’t know where you stand.
The oven does not bake well. I have adjusted the temperature calibration but it made no difference. The bottom burner gives off too much heat while the top barely bakes. All things being equal, baking chicken legs takes 30-40 minutes more than my previous oven. Another irritant is the sound indicator to advise you that the oven temperature has been reached or your kitchen timer has ended its mandate….too short and barely audible, even when you are in the kitchen.
I have contacted Whirlpool about my disappointment and sent them videos – they told me there is no problem with the stove, it’s just sensitive. Now I am stuck with a product I can’t stand. I am forced to keep a glass plate over the Touch Panel to avoid unintentionally cancelling the settings.
This is the third Whirlpool product which I have purchased over the years but I guess it is the last one since for them my problem is no problem.
The panel is extremely sensitive and shuts off all the settings at the touch of my sleeve. When this happens you don’t know where you stand.
The oven does not bake well. I have adjusted the temperature calibration but it made no difference. The bottom burner gives off too much heat while the top barely bakes. All things being equal, baking chicken legs takes 30-40 minutes more than my previous oven. Another irritant is the sound indicator to advise you that the oven temperature has been reached or your kitchen timer has ended its mandate….too short and barely audible, even when you are in the kitchen.
I have contacted Whirlpool about my disappointment and sent them videos – they told me there is no problem with the stove, it’s just sensitive. Now I am stuck with a product I can’t stand. I am forced to keep a glass plate over the Touch Panel to avoid unintentionally cancelling the settings.
This is the third Whirlpool product which I have purchased over the years but I guess it is the last one since for them my problem is no problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy SMITM61, CA Social Care, January 16, 2020
Hi, Emilia_S. I am sorry to hear that you are having multiple concerns with the range. We would love to do additional research. Please email your contact information to Canadasocial@Whirlpool.com along with your review ID 228420346 Thank you -Maddie
Written by a customer while visiting whirlpool.com
Customer Rating
2
Can’t get the over to work!!!
on January 15, 2020
Posted by: Kitty1963
from Punta Gorda, Florida
[This review was collected as part of a promotion.] Not sure if I could recommend this product, we can’t get the over to work!!! It is just to compacted and we are at a loss as to how to turn on the oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, January 16, 2020
Hey Kitty1963, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replacement Whirlpool Range
on January 16, 2020
Posted by: Elizabeth217
from Birmingham, AL
[This review was collected as part of a promotion.] This range replaces one I bought in 2015. The range works well, but there needs to be a feature where the power can be totally turned off, 120 and 220 power source. Even though the power lines in my area are underground, we still have many quick power off/power on moments. I personally believe this destroys the computer board. The extended warranty did not cover the total replacement cost as stated at the time of purchase. This range is not as attractive as the first, but it works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
slow to preheat and bake
on January 17, 2020
Posted by: Radiant
from Powell Ohio
[This review was collected as part of a promotion.] seems slow to preheat and needs to bake longer than the package directions.
the top burner switches do not have enough precision. The range between high and low is very narrow. I am comparing this to my old Kenmore Range. One can not see the burner switch indicator or light or hot surface light very well as they are located on the front of the control panel instead of the top.
the top burner switches do not have enough precision. The range between high and low is very narrow. I am comparing this to my old Kenmore Range. One can not see the burner switch indicator or light or hot surface light very well as they are located on the front of the control panel instead of the top.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com