Customer Reviews for Brother - Black-and-White All-in-One Printer - Black
Customer Rating
5
Great multi-function printer!
on July 15, 2023
Posted by: Kentman
from Leesburg, VA
Great printer, it does everything and does it well. Makes great copies, scans into PDF so you can email documents, etc. This is my second one and the previous ones was a different model but really the same printer and it lasted about 14 years; and it was my fault that the first one broke, otherwise would probably still be using it today.
[This review was collected as part of a promotion.] Is the best equipment perfect for my job to send and receive fax, scan and print documents, make fotocopies and make and receive phone calls
No wifi feature so you have to plug it in to the computer — with a cable not provided! Too large and with obsolete fax feature. Like owning an antique butter churner, or printer from the 1980’s.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 16, 2022
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFC-7240. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Please note that products with a "W" in the suffix have wireless capabilities. If you need further assistance, please feel free to contact us via email or live chat: www.brother-usa.com/brother-support
Excellent set up instructions. Everything worked great as the instructions were so easy to follow. My only problem with the machine is that is pulls more than one (1) sheet at a time for copying or scanning. So I have to monitor it