I’ve had a vitamix for over 20 years! My son got the first one only because I wanted to upgrade! I have 3 new added pieces and I love using them all! Never a disappointment with vitamix. Still experimenting with Aer Disc, so far so good! Would love some more recipes to try.
Pros: Durability, Versatility, Product features, Power
I feel sad that I used my certificate to buy it. Egg whites won’t whip. Cream won’t whip. I made it cold in the fridge and used it at winter kitchen temperature. The egg whites and cream were cold. Nothing. I made both twice.
Pros: Recipe Enhancement
Response from vitamix.comBy Household Customer Service, April 1, 2019
We're sorry to hear that you are not happy with your purchase. Please email service@vitamix.com or call 800-848-2649 for recipe assistance. It might be something as simple as the quantity you are blending. We'd be happy to help.
Make a great hollandaise sauce. Otherwise you would rather use the standard container (the one for wet ingredients that comes default with your blender). Does not process lemon or grapefruits well, even when following the recipes, and result is quite bitter. Even hot chocolate is better with other containers. So unless you make a lot of hollandaise, skip this (costly!) add-on.
Pros: Texture Quality, Power
Written by a customer while visiting vitamix.com
Customer Rating
2
Fruit gets stuck, defeats the purpose of container
on November 7, 2018
Posted by: Becky C
from Nebraska
Gender:Female
I have been wanting the new Aer container for a while, but at first could not justify the cost. I watched a few demo videos and they got me hooked. The problem I am having is when making muddled drinks such as lemonade. I am cutting the fruit per Vitamix instructions (example, cutting lemons into quarters) but every single time, fruit chunks get stuck under the Aer disc blade and stay there, so instead of the container squeezing the juice out of the fruit, the water just swirls around the container as the fruit stays stuck on the bottom. I have used the tamper to try and unstick the chunks, and even stop the machine to unstick them but they just get stuck again! After my last batch of lemonade, I had to manually squeeze the lemon wedges to get most of the juice out AFTER they had been through the blending process. Am I the only one that is having this issue? Is my container defective? So disappointed!
Pros: Durability, Power
Response from vitamix.comBy Household Customer Service, November 20, 2018
The Strawberry Lemonade recipe in the Aer Disc recipe book states 1 lemon, ends trimmed and removed, remainder cut into 4 equal slices, not wedges. This will help with the issue you are experiencing.
I am a diehard Vitamix user and have been for years. I bought the Aer and looked at the minimal number of recipes and find it lacking in important information. I would like to know how best to use it. It seems more geared to alcoholic beverages in mostly liquid form. I would love to have more detailed information on how to use this product. I am a raw vegan. I make sauces and puddings. For example, if I put avocado and very little liquid to make one type of pudding, which is very thick and hard on my big Vitamix, would it make a thick pudding without stressing it? But details please. I realize this is a new product, but really need more information please.
Thanks.
Pros: Power
Response from vitamix.comBy Household Customer Service, January 11, 2019
We have 28 recipes dedicated to the Aer Disc Container on our website for some great ideas. Please call 1-800-848-2649 for further assistance with your avocado pudding recipe. We'd be happy to further assist you. In the Aer Disc Container, liquid ingredients are pulled through small holes in the spinning disc, aerating and emulsifying them, while firmer ingredients like ice, fruit, and herbs are agitated but not puréed.
Written by a customer while visiting vitamix.com
Customer Rating
1
Very weak design
on March 15, 2020
Posted by: Saeed Tabrizi
from CA
Gender:Female
I wish didn't purchase this, I will try to return it. Very useless piece.
Pros: Power
Response from vitamix.comBy hhcc, March 20, 2020
We are sorry to see that you are not happy with your new container. Please reach out to our customer care team to get assistance with any issues you are having. We work hard to make sure our customers are satisfied with their machines and accessories, and we'd love to hear your feedback about the Aer Disc container.