Customer reviews from jennair.com
JennAir - 36" Electric Cooktop - Black
Average customer rating
2
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
0
4 Stars
0
3 Stars
2
2 Stars
3
1 Star
2
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for JennAir - 36" Electric Cooktop - Black
Customer Rating
2
Dissatisfied
on April 20, 2021
Posted by: Katie21
from Bedford TX
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this 2 weeks ago and white marks have appeared on 2 elements after cooking. They are not service marks and won’t come off. Nothing has spilled on the cooktop. Marks showed after I removed the cookware. This is horrible
Pros: Easy To Use
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1
Looked bad from day 1.
on August 9, 2021
Posted by: ArleneC
from Dallas, Tx
Length of ownership:3 months
[This review was collected as part of a promotion.] I had a Jenn Air glass top before and it was wonderful. It never showed any scratches and always looked good. This stovetop is black and shows everything, dust, random anything. Plus, the first time I put a pan in the stove, it scratched it. There are scratches all over it and I have been very careful. The knobs are too close together to facilitate cleaning. This is my third Jenn Air stovetop, the second glass top. I will never buy Jenn Air again unless it changes the design and materials. Such a disappointment!
Pros: Convenient
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1
Always looks dirty.
on August 16, 2021
Posted by: Anonymous
from Dallas, TX
Length of ownership:3 months
[This review was collected as part of a promotion.] This is my third Jenn Air, second glass top. So disappointed in the finish of this one which shows everything. It doesn’t clean up well.
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
New vs old
on May 5, 2022
Posted by: Huffy
from Stayton, OR
Length of ownership:6 months
[This review was collected as part of a promotion.] We had a Jenn Air glass stove top for 16-17 years and we’re quite pleased with it. The reason we replaced it was the heavy used burners showed their heavy use. Vanity! It was easy to clean and the burners all heated as you would expect them to. The new it much different. We are having a difficult time with burners being too hot even when on low (esp. the dual and triple burners). The new one does not clean up as well as the old one. Much more elbow grease required. The old one had touch controls which we liked but could not get on the new one.
Pros: Quality Construction
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Not as good as my old one
on February 10, 2023
Posted by: JillB
from Maine
Length of ownership:1 month
[This review was collected as part of a promotion.] I had almost the "same" JennAir cooktop for 17 years. My new version has 2 features that are not as good as my old one. First, the old one had digital, pointer-finger controls which were much better than the new knobs for several reasons. First, when your fingers are slippery from cooking activities, it is almost impossible to turn the knobs...but it was easy to point just one finger on the touch-screen of the old cook top. Second, it is way harder to keep the stove clean with the knobs gathering grease easily. Also, the glass top of my former cooktop was a breeze to clean with Fantastic and ceramic stove cleaner, and an occasional use of the scraper. It was CERAN brand of glass top. That's what I loved about my old cook top. I always looked new. This glass top does not get clean no matter how much effort I put in. It does not say CERAN brand...I do not know what the company used this time. Although the new one ads a little metalIic bling with its shiny metal trim all around, the trim-less older model was way easier to clean. I bought this cooktop assuming it would be as good as the one made in 2006. It isn't.
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
scratches way too easily
on January 15, 2024
Posted by: Sandyk
from Pylesville, MD
Length of ownership:1 month
[This review was collected as part of a promotion.] I had a Jennair cooktop for 19 years - 2 of the burners finally went out - so it was time to replace it. This is the replacement model - it's beautiful, truly it is - BUT if you use it - your pots better have velvet bottoms. Scratched during the very first use. Same pots I used for years on the previous top with no issues. They have smooth bottoms. Very disappointed.
Pros: Attractive Design
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Quick to heat but bubbles under glass?
on August 1, 2024
Posted by: Jeff R
from Vancouver WA
Length of ownership:3 months
[This review was collected as part of a promotion.] Hoped this would be a better product. Controls a straight forward, glass heats very quickly.
Issue is after only the third time used, small "bubbles" started to appear under the glass around the burner circle. Does not appear to impact performance, but the bubbles continue to increase in number even though we were not even putting that burner on High heat!
Pretty disappointed given Jenn Airs reputation and cost of the unit.
Pros: Attractive Design, Easy To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com