Customer reviews from jennair.com
JennAir - 36 in. Wide 5 Element Electric Cooktop - Black
Average customer rating
2.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
0
3 Stars
3
2 Stars
3
1 Star
2
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for JennAir - 36 in. Wide 5 Element Electric Cooktop - Black
Customer Rating
5
Durability
on October 28, 2025
Posted by: Paula Ray
from Bristol, CT
Length of ownership:1 week
[This review was collected as part of a promotion.] This is the second Jennair cooktop I have purchased. My first one lasted for 20 years.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love our Jennair!
on April 15, 2025
Posted by: AndyA
from Chadds Ford, PA
Length of ownership:1 month
[This review was collected as part of a promotion.] After having our original Jennair cooktop for over 25 years, we bought our new Lustre Stainless 36" Jennair. It's awesome!
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
2
Quick to heat but bubbles under glass?
on August 1, 2024
Posted by: Jeff R
from Vancouver WA
Length of ownership:3 months
[This review was collected as part of a promotion.] Hoped this would be a better product. Controls a straight forward, glass heats very quickly.
Issue is after only the third time used, small "bubbles" started to appear under the glass around the burner circle. Does not appear to impact performance, but the bubbles continue to increase in number even though we were not even putting that burner on High heat!
Pretty disappointed given Jenn Airs reputation and cost of the unit.
Pros: Attractive Design, Easy To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
scratches way too easily
on January 15, 2024
Posted by: Sandyk
from Pylesville, MD
Length of ownership:1 month
[This review was collected as part of a promotion.] I had a Jennair cooktop for 19 years - 2 of the burners finally went out - so it was time to replace it. This is the replacement model - it's beautiful, truly it is - BUT if you use it - your pots better have velvet bottoms. Scratched during the very first use. Same pots I used for years on the previous top with no issues. They have smooth bottoms. Very disappointed.
Pros: Attractive Design
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Not as good as my old one
on February 10, 2023
Posted by: JillB
from Maine
Length of ownership:1 month
[This review was collected as part of a promotion.] I had almost the "same" JennAir cooktop for 17 years. My new version has 2 features that are not as good as my old one. First, the old one had digital, pointer-finger controls which were much better than the new knobs for several reasons. First, when your fingers are slippery from cooking activities, it is almost impossible to turn the knobs...but it was easy to point just one finger on the touch-screen of the old cook top. Second, it is way harder to keep the stove clean with the knobs gathering grease easily. Also, the glass top of my former cooktop was a breeze to clean with Fantastic and ceramic stove cleaner, and an occasional use of the scraper. It was CERAN brand of glass top. That's what I loved about my old cook top. I always looked new. This glass top does not get clean no matter how much effort I put in. It does not say CERAN brand...I do not know what the company used this time. Although the new one ads a little metalIic bling with its shiny metal trim all around, the trim-less older model was way easier to clean. I bought this cooktop assuming it would be as good as the one made in 2006. It isn't.
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
History with Jenn Air
on August 30, 2022
Posted by: Cabbage
from Ohio
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this to replace a Jenn Air cooktop I bought in 2006, and I loved. This cooktop has great flexibility in burner size and options. I also like the control knobs. My biggest complaint is how difficult it is to clean. I’m not talking about cooked on food. Any little grease splatter leaves smears and streaks. I was able to wipe my old cooktop off with warm soapy water and wipe it off and it looked beautiful. Now I have to clean with Affresh, a scrubber, and wipe repeatedly with a microfiber cloth to remove smudges. I am hoping it improves with repeated use of Affresh cleaner.
Pros: Attractive Design, Easy To Use
Cons: Difficult To Clean
Written by a customer while visiting jennair.com
Customer Rating
5
kitchen
on August 10, 2022
Posted by: angel feliz
from lehigh acres fl
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a three month ago and am so happy that i did .
Pros: Convenient, Attractive Design, Easy To Use, Dishwasher Safe, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
New vs old
on May 5, 2022
Posted by: Huffy
from Stayton, OR
Length of ownership:6 months
[This review was collected as part of a promotion.] We had a Jenn Air glass stove top for 16-17 years and we’re quite pleased with it. The reason we replaced it was the heavy used burners showed their heavy use. Vanity! It was easy to clean and the burners all heated as you would expect them to. The new it much different. We are having a difficult time with burners being too hot even when on low (esp. the dual and triple burners). The new one does not clean up as well as the old one. Much more elbow grease required. The old one had touch controls which we liked but could not get on the new one.
Pros: Quality Construction
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com