Before I bought this item, I had experience with steaming food where the steam rose from water from the bottom up, surrounding the food with heated moisture. I did not realize that this process produced better results than the Cuisinart Steamer because it did not damage the food by blowing steam from above (that's not right). The control panel needs attention, too. It should be operative from left to right, not all over the place.
Response from cuisinart.comBy Cuisinart, November 19, 2025
Thank you for sharing your feedback—our steamer is designed to deliver even, gentle results, and we’re always working to enhance ease of use. When you can, please ensure the steaming tray is properly positioned and the lid is fully sealed, as this helps direct moisture evenly throughout the cooking chamber. If you need further assistance, our Consumer Assistance Team is available at 1-800-726-0190; Ticket 8900430522.
I like the tray, pot and lid are either glass or stainless steel. Better and safer choice for food. Steam also comes out very quickly , saving a lot of cooking time. Leftovers can be saved directly in the glass pot and goes into the fridge. Super efficient and convenient.
I love Cuisinart Digital Glass steamer. It saved my time a lot. The reason I gave 4 stars because I wish they make it more room. But after all I still love it. I made a lot of foods.
[This review was collected as part of a promotion.] I received this steamer for my birthday and just love it. The quality is excellent. It’s very easy to clean. I find it really convenient to set the timer and know I can safely focus my attention on other things. It steams potatoes and vegetables to perfection.
[This review was collected as part of a promotion.] I saw this at my brother's house and he showed me how well it worked. We did some vegetables in it and they tasted great. Very easy to use. I love mine and would recommend it.