Customer reviews from swann.com
Swann - Indoor/Outdoor Wired Network Surveillance Camera - Black/White
Average customer rating
4.3 out of 5
4.3
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
6
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Swann - Indoor/Outdoor Wired Network Surveillance Camera - Black/White
Customer Rating
5 out of 5
5
Great cameras
on May 22, 2018
Posted by: Nelson A.
I just installed this cameras and it couldn’t be easier and they are great very clear and they record sound as well I am very happy with this system
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Great Product
on September 13, 2018
Posted by: THOMAS r.
Very easy to install.
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
great product
on October 27, 2018
Posted by: donald p.
nothing to really say, just an easy system to use, great picture.
Written by a customer while visiting swann.com
Customer Rating
3 out of 5
3
NHD 865MSB Good camera but be aware of substream at 640x480
on May 30, 2020
Posted by: NickTheSpy
from Scotland
Frequency of use:Daily
NHD 865MSB -Good camera but can't reconfigure substream to be better than 640x480. Export of images to dropbox or gmail is substream only so if someone pinches your NVR8580 youd have a job identifying the perpetrator. Better to pay a little extra and go for NHD886 or better ( also provided benefit of basic VCA ) as these allow substream to be increased to 1280x720 which is good enough, whilst providing an additional mobile stream for efficient comms to phones.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , June 4, 2020
Hello NickTheSpy,

Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you have with configuring the sub-stream, please contact our support team for further assistance. Your feedback is important to us. We will share this with our product development team to help improve our product and overall services.

Your honest feedback is greatly appreciated!

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4 out of 5
4
Better than the old COAX DVR
on November 13, 2023
Posted by: ghilburn
I purchase the 8 camera NVR system several years ago. Pleased with the setup and function of the system. The phone app (android) seems to be lacking in background DATA usage, I must force the app to shut down after use, otherwise it will use DATA and drain the battery. I have recently had a camera die and the web site says they are out of stock of the NHD-865MSB. Now I have an 8 channel NVR with only 7 active cameras.
Response from swann.comBy LV - Swann Team, November 16, 2023
Hello ghilburn,

Thank you for taking the time to share your positive feedback. Please continue to check our website for inventory updates. This item should be back in stock soon. You can alternatively find this product on our authorized vendors such as Amazon.com or BestBuy.com. Hope this helps.

Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
3 out of 5
3
Director
on April 29, 2018
Posted by: Guest
Camera was easy to instal
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Great features
on July 9, 2020
Posted by: JerryS
from Los Angeles California
Frequency of use:Daily
Verified Purchase:Yes
It’s the best for the cost of diy
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Unbelievable.
on December 10, 2020
Posted by: Stevesti
from Australia
Frequency of use:Daily
Verified Purchase:Yes
Awsome, fast, well recommended. Best custemer support.
I would recommend this to a friend!
Written by a customer while visiting swann.com
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