Customer reviews from swann.com
Swann - Indoor/Outdoor Wired Network Surveillance Camera - Black/White
Average customer rating
4.5
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Swann - Indoor/Outdoor Wired Network Surveillance Camera - Black/White
Customer Rating
5
Great size camera
on October 2, 2018
Posted by: Richard A.
I added this to a 4 camera set I installed at my house. I really like the enclosed design better than the bullet cameras. Works perfect and blends in well. Had a little trouble removing the mounting bracket to install it. A bezel unscrews from the camera body allowing separation. Need this detail in the directions!
Written by a customer while visiting swann.com
Customer Rating
5
Very happy with this purchase.
on April 6, 2018
Posted by: Guest
Very happy with this purchase.
Written by a customer while visiting swann.com
Customer Rating
5
Easy Setup ... mostly :)
on August 25, 2018
Posted by: Daniel K.
Added these cameras to my NVR-7450 system, easy to do. My only annoyance would be that the remote software for Windows doesn't appear to allow for full remote setup of the system (eg changing sensitivity or schedules etc); so it cannot be setup without some kind of monitor attached. On the bright side, it allows for VGA/HDMI so I've been able to cable it to the TV.
Written by a customer while visiting swann.com
Customer Rating
4
Great Camera System!
on January 28, 2021
Posted by: danielm14
from Windsor, On
Frequency of use:Daily
Would this product work on my sawnn system with nvr8-7400? Ive been trying to find dome cameras to add to my system but I have been struggling to find something. Help would be appreciated. Leaving good review as I have been happy with my system.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Tonyl
from Brisbane Australia
Verified Purchase:Yes
The last camera for my system (8 camera) bought originally with 6 slots and essentially plug in and play easy as.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , November 18, 2021
Hello Tonyl,
Thank you for reaching out to us and sharing your feedback about your most recent experience with our 5MP Super HD Thermal Sensing Dome IP Security Camera. Your brief and honest feedback gives us a good understanding of how we have since improved your sense of security. We hope you continue to enjoy all the great features this system has to offer. Your feedback is greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback about your most recent experience with our 5MP Super HD Thermal Sensing Dome IP Security Camera. Your brief and honest feedback gives us a good understanding of how we have since improved your sense of security. We hope you continue to enjoy all the great features this system has to offer. Your feedback is greatly appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Apartments 2137
Verified Purchase:Yes
Good & clear picture quality and easy to install, however adjusting the camera view in the base housing is somewhat restrictive when trying to put it into acute horizontal position.
Response from swann.comBy LV, Customer Support, September 27, 2023
Thank you for taking the time to share your feedback. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com