Customer reviews from otterbox.com
OtterBox - Prefix Case for Motorola MOTO E5 Play - Black
Average customer rating
4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
21
4 Stars
5
3 Stars
3
2 Stars
3
1 Star
4
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for OtterBox - Prefix Case for Motorola MOTO E5 Play - Black
Posted by: Karen 57
Verified Purchase:Yes
Decided to buy from OtterBox directly after checking retail prices. There prices were great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Annas mom
Verified Purchase:Yes
This is my second Ottobox purchase and find it as reliable as my first. :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 0DOT
Verified Purchase:Yes
I love the name,
The durability,
And the team work that otter box has.
The durability,
And the team work that otter box has.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robin
Verified Purchase:Yes
Love the ease of installation and quality, great case! I did think the color would be a little brighter, didn't realize there was a slight transparency to the case. Dulls the pink and glitter a bit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
Very nice for my phone! Easier to hold and good fit for my phone!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , August 13, 2020
Hey, Jeff!
We're glad to hear that you're loving your Prefix Series case! It looks like you may have dropped a couple stars on your way to leave a review, though, because 1 star is used to denote the lowest rating. That being said, if there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're glad to hear that you're loving your Prefix Series case! It looks like you may have dropped a couple stars on your way to leave a review, though, because 1 star is used to denote the lowest rating. That being said, if there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dog man 65
Verified Purchase:Yes
So glad I brought my otter box, know my phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maxi
Verified Purchase:Yes
Great case. Looks good and pleasant to hold, I like the texture.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Larry
Verified Purchase:Yes
The darn case doesn't even fit my phone and have no idea how to return it. Very frustrated.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 25, 2019
Hey Larry,
We're so sorry to hear that your most recent OtterBox experience has been causing so much frustration! Our friendly Otters would very much like to help get you back on the path of protection that you are most interested in, so please feel welcome to give them a call at 1-855-688-7269. They'll straighten things out in no time at all!
Best,
OtterBox Customer Service Team
We're so sorry to hear that your most recent OtterBox experience has been causing so much frustration! Our friendly Otters would very much like to help get you back on the path of protection that you are most interested in, so please feel welcome to give them a call at 1-855-688-7269. They'll straighten things out in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com