Customer reviews from otterbox.com
OtterBox - Commuter Case for Motorola Moto G6 Play - Black
Average customer rating
3.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
18
4 Stars
10
3 Stars
6
2 Stars
8
1 Star
9
56%of customers recommend this product.
(
27 out of
48)
Customer Reviews for OtterBox - Commuter Case for Motorola Moto G6 Play - Black
Posted by: Codt
Verified Purchase:Yes
bought this product a couple weeks ago so far works very well it's the phone very nicely and is very durable and rugged would buy again if I have another phone like it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
I purchased this product about a week ago and I like the fact that it is durable but also light weight. I was a bit disappointed that it doesn't have a built in screen protector and I didn't expect that from the description of the product. The case edge appears as though it will protect the edges adequately. I am satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hotrodjohnny
Verified Purchase:Yes
No type of screen protection at all didn't know this when I bought it. Would have bought a different one. Thanks
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Sharon47
Verified Purchase:Yes
The Commuter case is just okay. I'd love it more if it was the Defender or even if it came in more than 2 colors.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, August 24, 2018
Hi Sharon47,
We apologize that you're not falling totally head over heels for this Commuter series! We'll definitely pass your feedback along to our product design team for future consideration. In the meantime, if you have any additional questions, our friendly Otters are always available to help. Just give them a call at 1-855-688-7269, and they'll be happy to chat!
Best,
OtterBox Customer Service Team
We apologize that you're not falling totally head over heels for this Commuter series! We'll definitely pass your feedback along to our product design team for future consideration. In the meantime, if you have any additional questions, our friendly Otters are always available to help. Just give them a call at 1-855-688-7269, and they'll be happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gilbert
Verified Purchase:Yes
I bought this about a week ago. The Mini Plug is not @ all aligned with the case, I have to take the case off to plug the mini plug headsset.
Also, the power button, when you press it, it presses against the lower - button and it generates a screen shot. Again, I have to lift the case to power off/restart the Moto g6 phone.
Also, the power button, when you press it, it presses against the lower - button and it generates a screen shot. Again, I have to lift the case to power off/restart the Moto g6 phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 28, 2018
Hi Gilbert,
We apologize that this Commuter series isn't lining up well with your phone! This is certainly odd, since as long as you definitely have the Moto G6 Play, the case should match up seamlessly with that device. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help you investigate this further to find a solution!
Best,
OtterBox Customer Service Team
We apologize that this Commuter series isn't lining up well with your phone! This is certainly odd, since as long as you definitely have the Moto G6 Play, the case should match up seamlessly with that device. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help you investigate this further to find a solution!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: tommy boy
Verified Purchase:Yes
I would think for the amount of money spent it would come with a screen protector
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 6, 2019
Hey there tommy boy,
We apologize that you're feeling slightly disappointed by this Commuter series! Historically, the Commuter has never included any sort of integrated screen protection, but we certainly understand why you might have expected something. We'll gladly pass your feedback up the ladder to our product design team for future consideration, and in the meantime, please feel welcome to call our friendly representatives at 1-855-688-7269 with any further inquiries. They're always thrilled to help out!
Sincerely,
OtterBox Customer Service Team
We apologize that you're feeling slightly disappointed by this Commuter series! Historically, the Commuter has never included any sort of integrated screen protection, but we certainly understand why you might have expected something. We'll gladly pass your feedback up the ladder to our product design team for future consideration, and in the meantime, please feel welcome to call our friendly representatives at 1-855-688-7269 with any further inquiries. They're always thrilled to help out!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: chris
Verified Purchase:Yes
having hard time finding a clip carrier for my G6 that I like. My older phone otter box had a carrier that the phone clipped in. The G6 has none,
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 5, 2019
Hey chris,
We apologize that you're having trouble finding a side holster for your Moto G6 Play! Unfortunately, we do not currently offer a case that includes a belt clip for that specific phone, but we'll be glad to pass your feedback along to our product design team for future consideration. In the meantime, if you have any other questions, please feel welcome to give our friendly Otters a ring at 1-855-688-7269, and they'll always do what they can to help out!
Sincerely,
OtterBox Customer Service Team
We apologize that you're having trouble finding a side holster for your Moto G6 Play! Unfortunately, we do not currently offer a case that includes a belt clip for that specific phone, but we'll be glad to pass your feedback along to our product design team for future consideration. In the meantime, if you have any other questions, please feel welcome to give our friendly Otters a ring at 1-855-688-7269, and they'll always do what they can to help out!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dhodges1024
Verified Purchase:Yes
The rubber casing used to be on the outside of the plastic casing. Now it is on the inside. The plastic is slick and is more easily able to slip out of one's hand. It may still be very durable but, I think OtterBox is trying to cut cost.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 5, 2019
Hey there dhodges1024,
We so apologize that this Commuter series doesn't seem to be matching-up to your expectations thus far! The case you're referring to that incorporates an outer rubber slipcover is actually the Defender series, which we unfortunately do not currently carry for the Moto G6 Play. Rest assured, the Commuter passed all of our extensive tests to ensure maximum device protection, and should keep your phone safe for a long time to come. If you have any additional questions or comments, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll happily dive in to help out!
Best,
OtterBox Customer Service Team
We so apologize that this Commuter series doesn't seem to be matching-up to your expectations thus far! The case you're referring to that incorporates an outer rubber slipcover is actually the Defender series, which we unfortunately do not currently carry for the Moto G6 Play. Rest assured, the Commuter passed all of our extensive tests to ensure maximum device protection, and should keep your phone safe for a long time to come. If you have any additional questions or comments, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll happily dive in to help out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com