Customer reviews from Garmin
Garmin - InReach GPS with Built-In Bluetooth - Red/Black
Average customer rating
4.1
(729 Reviews)
Rating breakdown 729 reviews
5 Stars
413
4 Stars
134
3 Stars
77
2 Stars
47
1 Star
58
Customer Reviews for Garmin - InReach GPS with Built-In Bluetooth - Red/Black
Customer Rating
3
difficult to text
on January 30, 2022
Posted by: Rfrodeman
I bought this a month ago. The SOS function is the main point, and I guess that works fine. But it's difficult to figure out how to send texts--I've more or less given up.
Response from GarminBy Garmin, Outdoor, January 31, 2022
Thank you for your review and experience with the inReach Mini. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Thanks Jenny
Written by a customer while visiting Garmin
Customer Rating
3
It does the job, but doesn't stand out
on January 28, 2022
Posted by: H1k3r
TLDR: It seems to do what it's supposed to but doesn't perform as well as other Garmin products.
In today's world of the integrated product experience Garmin has a bit of way to go. I purchased this for the peace of mind while hiking in the back country. It does well for this, reliably tracking my steps and keeping me informed of how far I've gone and knowing there is the SOS button makes me and my spouse feel better.
Setup: I'm a long time Garmin user - bike computers, watches, etc. However, the set-up for the InReach is weird. I needed to create yet another Garin account specific to the InReach. This took about 10 tries since it didn't work well with Google Chrome. Switching to Microsoft Edge worked on the first try.
The Garmin Earthmate mobile app installed easily and paired with the unit without any issues.
Usage: The first use on a small, local hike the unit took a very long time to acquire a satellite signal and never did send the message that I was starting the hike. On my second outing it was tracking but didn't seem to record anything. On the third outing it tracked the first half of my hike, and then only two points on the return - resulting in a 'straight line' shown on the map.
Apps & Maps: The Garmin Earthmate app is just OK. I requested a weather update as I started writing this review and am still waiting for it to arrive. The maps provided by Garmin are really bad. If you are familiar with Gaia, Guthook or other map services you will be really disappointed. The readability and accuracy of the provided maps is pretty bad (they were missing some trails and trail heads).
PS - weather update just arrived. Expecting a severe winter storm tomorrow with blizzard conditions and up to 24 inches of snow. Garmin weather predicts a 20% chance of snow with accumulation of .35 inches. Not sure I would trust that.
Response from GarminBy Garmin, Outdoor, January 31, 2022
Thank you for your review and experience with the inReach Mini. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Thanks Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Peace of mind!
on January 28, 2022
Posted by: Quigley
I live in an area where we have very little or no service once we get out of town. I spend alot of time hunting, hiking, and exploring far from a ranch or main road. I had no way of contacting family or friends to let them know I was ok or to come get me if I had a breakdown or was stuck. With the Garmin Inreach I am able to contact them anytime and any place. It has given me and my family alot of peace of mind to know I am always Inreach ;) of their messages and can contact them if I need help or to let them know I am ok!
Response from GarminBy Garmin, Outdoor, January 28, 2022
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Customer Service = best I've ever experienced!
on January 28, 2022
Posted by: niho5151
Garmin's customer service is some of the best I've ever experienced - that's saying so much during this labor shortage we've been in! The inReach itself is super great - compact, able to utilize their app for satellite messaging capabilities, and I love how well it tracks your movements & displays them in a geographical map.
Response from GarminBy Garmin, Outdoor, January 28, 2022
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
1
Failed to connect to Satellite
on January 28, 2022
Posted by: dbr1
I bought this about a month ago and signed up for the subscription right away. I set up the device except for the final stage in which it connects to the satellite. The device kept attempting to connect over and over no matter where I was. The device was searching for a connection until it eventually died.
Response from GarminBy Garmin, Outdoor, January 28, 2022
Thank you for your review and experience with the inReach Mini. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Thanks Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Couldn't explore the winter backcountry without it
on January 27, 2022
Posted by: Foolish Friend
I live in Vail CO and spend many days in the backcountry alone. After two near fatal accidents in Moab UT canyons I rely on my Mini knowing that my wife can find me should I be unable to use the SOS button because you can die out there from the weather.
Response from GarminBy Garmin, Outdoor, January 28, 2022
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
4
used once, happy so far
on January 27, 2022
Posted by: peter7406
My wife tends to worry when I'm out in the wilderness alone, so having an inReach is worth the cost for her peace of mind, even if I never end up needing it for an emergency.
After an hour getting the device set up and tested at home, I was ready for my first satellite-connected wilderness outing. At the trailhead I let my wife know I was starting, and the device tracked my entire hike, checking in again at the top and back at the car. Once it failed to connect in a densely forested area, but connected again soon after. The device itself is compact and solid.
After an hour getting the device set up and tested at home, I was ready for my first satellite-connected wilderness outing. At the trailhead I let my wife know I was starting, and the device tracked my entire hike, checking in again at the top and back at the car. Once it failed to connect in a densely forested area, but connected again soon after. The device itself is compact and solid.
Response from GarminBy Garmin, Outdoor, January 28, 2022
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Light full featured
on January 26, 2022
Posted by: C hatch
Used on a couple of backcountry trips so far. It’s awesome to be able to stay in touch while traveling.
Response from GarminBy Garmin, Outdoor, January 27, 2022
Thank you for your review. Jenny
Written by a customer while visiting Garmin