Customer reviews from whirlpool.com
Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
45
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
64 out of
69)
Customer Reviews for Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Customer Rating
5
Excellent Refrigerator All Around
on January 30, 2026
Posted by: Ptownpootsa
from Petrolia, Ontario
(This review was collected as part of a promotion.) We’ve been extremely happy with this refrigerator. The sleek, contemporary handles look great in our kitchen, and the side‑by‑side layout makes everything easy to access. There’s plenty of storage space, it runs quietly, and it keeps food consistently fresh. The build quality feels solid, and it’s been very reliable so far. A great combination of style, functionality, and capacity—highly recommended.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
High quality
on February 9, 2021
Posted by: Smith1456
[This review was collected as part of a promotion.] I love the excellent design of my whirlpool refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really spacious
on July 16, 2020
Posted by: Biggabe
from NY NY
[This review was collected as part of a promotion.] I bought my frig three months ago side by side and very deep.extraordinary features!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Solid build quality with more interior space.
on July 2, 2020
Posted by: Todd1
from Grand Rapids, MI
[This review was collected as part of a promotion.] Solid build quality with more interior space because of the door ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on June 23, 2020
Posted by: SXMBrian
from Florida
This was delivered this morning. First of all, the interior lighting is very dim. The top shelf and the shelf where the lower light is are well lit, but the other shelves are pretty dark. There should have been more thought put into the amount of lighting and location of the lighting. This model also states that the lighting is LED . . . . Well that means there are two LED bulbs installed, not that there is sleek LED lighting. The glass shelves are difficult to move because the doors will not open far enough to enable the shelves to be pulled out without marring the doors sides which will show when the door is closed. There is plenty of room in this unit but most of it is in the dark! The doors also didn't line up, one door sticks out farther than the other leaving about 1/4" to 3/8" difference between the doors. That is NOT cool! I had a Samsung that was good at first but then started breaking down and parts were not available due to planned obsolescence. I was told by a repair person to stay away from Samsung, LG and all French Door style refrigerators. I thought this refrigerator would be a good one, I think I was wrong. I am very disappointed with the quality and LACK OF LIGHTING in this refrigerator. BTW, I am a Mechanical Engineer and a design this bad would not fly where I work. Come on Whirlpool, you CAN do a better job designing these refrigerators.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really nice!
on June 12, 2020
Posted by: KMaughan
from Ohio
[This review was collected as part of a promotion.] I’ve had this for about 6 months now and it’s a great fridge! I love that it’s deeper than it is tall and has such a large capacity space. There’s plenty of room for everything and the water/ice options are great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Size and features
on May 21, 2020
Posted by: Junior
[This review was collected as part of a promotion.] Good fridge over all even though it freezes some of my food sometimes in the fridge side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Effortless efficiency
on April 26, 2020
Posted by: Big gabe
from Long Island New York
[This review was collected as part of a promotion.] I bought this frig over a month ago and we are so pleased thus far. It just gums along and any changes we desire are done effortlessly on the external digital plane. Easy to clean. Hope it lasts
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com