Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
273
4 Stars
153
3 Stars
109
2 Stars
78
1 Star
92
61%of customers recommend this product.
(
378 out of
616)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Totally disappointed
on November 7, 2023
Posted by: dmm10
This does not dry the dishes. I paid more money for this because of the size and it is inefficient. A waste of money
Response from geappliances.comBy Jonathon, GE_Appliances, November 8, 2023
Greetings - Thank you so much for taking out some time to connect and share your thoughts on this dishwasher. We're sorry that everything isn't drying as expected.
We're going to share one of our articles that goes over some troubleshooting steps to help with this exact issue. This way you can try them out before scheduling service. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still noticing issues, we recommend getting a technician out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if any questions come up, we're always happy to help. - Jonathon@GEAppliances
We're going to share one of our articles that goes over some troubleshooting steps to help with this exact issue. This way you can try them out before scheduling service. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still noticing issues, we recommend getting a technician out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if any questions come up, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Works fine.
on November 19, 2023
Posted by: jandugs
from Toms River NJ
I had to get this size. I didn’t realize I needed the ADA. It’s a little smaller than I thought. Also there is no heated feature so the things come out a little damp. But all in all is does a great job cleaning.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2023
Hi,
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances for your home. We appreciate the feedback and we're glad to hear that it's cleaning well for you! We completely understand your concern about the dishes drying properly and we're happy to provide some clarity.
This unit has what we call a Condensate Dry feature. With this feature, while the dishes are still hot, the tub wall is cooling down, while pulling the moisture from the dishes at the same time. This provides a natural air dry of the load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
We hope this helps. Please let us know if there is anything else we can assist with. Best wishes! - Tierra@GEAppliances
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances for your home. We appreciate the feedback and we're glad to hear that it's cleaning well for you! We completely understand your concern about the dishes drying properly and we're happy to provide some clarity.
This unit has what we call a Condensate Dry feature. With this feature, while the dishes are still hot, the tub wall is cooling down, while pulling the moisture from the dishes at the same time. This provides a natural air dry of the load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
We hope this helps. Please let us know if there is anything else we can assist with. Best wishes! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
inside bottom rack :(
on November 21, 2023
Posted by: Bon Bon2
from Boston, MA
We were very disappointed about the inside bottom rack and the set up. There doesn't seem to be any logic for how dishes should be appropriately placed on the lower inside rack to get them to fit efficiently.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 5, 2023
Hello - We appreciate you taking a moment to connect and share your review. We're sorry about the bottom rack letting you down. That is definitely not the goal we are aiming for.
We are going to note this down and forward it over to our product team. This way they can review and note down improvements we can add for our products going forward.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to note this down and forward it over to our product team. This way they can review and note down improvements we can add for our products going forward.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent dish washer.
on November 23, 2023
Posted by: AndyInn
from Jamaica New York
Quiet, washes very well. Lots of room for loading different types of dishes. Removes tough stains, even without pre-rinsing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for smaller space
on November 24, 2023
Posted by: glenardo
from Livermore, CA
Bought the ADA dishwasher to address the dishwasher cabinet which was slightly shorter than the dishwasher. I wanted a GE product and so this fit perfectly and the adjustable feet raised it to fit nicely.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply better
on November 28, 2023
Posted by: Kate 23
I love the simplicity of this appliance. I also like the handle doesn’t protrude into my kitchen.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply great!
on November 29, 2023
Posted by: Katey23
from Olean, NY
It works great and I love the simplicity of the machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just ok
on November 29, 2023
Posted by: Lindsay H
This dishwasher is ok. My main complaint is the soap cap pops off easily and started doing this immediately after its first use. We have to put it back on with almost every use and it’s not easy to do. The dishwasher door is a bit too lightweight I thank as well. I feel like it could break easily too but we’ll see. Overall, it’s been cleaning the dishes well but I am worried about its long term sturdiness.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, December 7, 2023
Hello,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear your dishwasher detergent cup is not closing properly and we want to help.
We recommend referring to the link below for some helpful steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17455#:~:text=If%20using%20a%20detergent%20pod,part%20of%20the%20trip%20mechanism.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We’re always here to assist with the operation of your appliances. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear your dishwasher detergent cup is not closing properly and we want to help.
We recommend referring to the link below for some helpful steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17455#:~:text=If%20using%20a%20detergent%20pod,part%20of%20the%20trip%20mechanism.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We’re always here to assist with the operation of your appliances. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com