Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
WOW!
on July 29, 2021
Posted by: fbmarsh
from Bolivar, MO
We are disappointed in this purchase. The dishwasher doesn't even have a dry cycle. That would be like purchasing a cell phone that you could only talk into but couldn't hear anything.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2021
Good day,
We're so sorry to hear that you are disappointed with your dishwasher. We can understand your frustration and would like to provide some clarity. This dishwasher uses condensate dry. Condensate Dry is an energy-efficient drying system on some dishwashers.
With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
We hope this information was able to help. All the best! Mike@GEA
We're so sorry to hear that you are disappointed with your dishwasher. We can understand your frustration and would like to provide some clarity. This dishwasher uses condensate dry. Condensate Dry is an energy-efficient drying system on some dishwashers.
With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
We hope this information was able to help. All the best! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek, great features!
on July 29, 2021
Posted by: SadieNoelle
from Baton Rouge, La
I like that you can set the dishwasher to start ahead of time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New dishwasher
on July 20, 2021
Posted by: MTVACV
from MAINE
I like the stainless steel interior, the cycle selections, and it is easy to use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far runs great
on July 20, 2021
Posted by: Ken687
from Lewes, de
Overall we like it. Runs very quiet and cleans well.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
good cleaning, poor drying
on July 18, 2021
Posted by: RyanD5
from Charlotte, NC
Our last GE dishwasher had the warm drying feature so we weren't left with wet dishes after a cycle but this one does not. Definitely a disappointing aspect of it.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Drying Cycle
on July 17, 2021
Posted by: Areda
from Medford, Ma
Disappointed this dishwasher doesn’t have a drying cycle. I have to open the door for the dishes to dry. If I open the door after an hour the inside of the dishwasher is wet even with a drying agent.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great and quiet
on July 16, 2021
Posted by: Jsimons
from San Diego CA
I love my new dishwasher. It is quiet and everything comes out so clean no rinsing required
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on July 15, 2021
Posted by: DOM62
Cheaply made and does not have a drying cycle. Who would think we should have looked for that normal feature. Silverware basket will no reseat properly. Absolutely will never recommend. We were replacing a GE with this very similar GE so there was no reason not to expect a good product. Oh brother, were we wrong. The old one broke so it had to be replaced.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 16, 2021
Hello- We appreciate you taking the time to share your review on your new dishwasher. We can understand your frustration when a new appliance doesn't meet your expectations. We are happy to help!
You're right, this model dishwasher doesn't have your typical dry cycle, however it does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. You can check the water temperature with a candy or meat thermometer. If you turn the hot water faucet on in your kitchen before turning your dishwasher on, this will allow the first fill to be hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
You're right, this model dishwasher doesn't have your typical dry cycle, however it does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. You can check the water temperature with a candy or meat thermometer. If you turn the hot water faucet on in your kitchen before turning your dishwasher on, this will allow the first fill to be hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com