Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Works but Complicated
on October 2, 2021
Posted by: RayReview
from Atlanta
I hate this dishwasher; It takes too long to wash dishes. (over 2 hours at the normal setting) The settings are hard to understand. I want a dish washer I can quickly turn on and move on with my life. This thing has a bunch of different setting that are unnecessary. The directions are horrible. The dishes are never completely dry. It works and I really can't return it, so I'm stuck with it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 5, 2021
Hi - Thank you for your insightful review of your GE dishwasher. We truly appreciate you taking the time to share your experience using this unit and your comments will be shared with our product team. We're sorry you find the cycle is too long and the settings difficult to use. Once you're ready to use your dishwasher, all of the settings from your previous cycle will be set. All you need to do is press Start and close the door firmly to engage the lock. The unit will begin operating at you pre-selected settings. It is not necessary to change them each time unless you choose to do so. We hope this helps. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Builders pick
on September 28, 2021
Posted by: Foot E
from Louisville. Ky
My builder made these picks, happy with choices. Do have issues with it not drying
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible!
on September 24, 2021
Posted by: RRRN
from New Jersey
This is by far the worst dishwasher. I have had 3 service calls and only had the dishwasher a few months. It has leaked twice from the door and door wouldn’t close. I will never purchase another GE appliance.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 27, 2021
Hello there,
We're awfully sorry to hear that your dishwasher is leaking and that you had to have multiple service calls. We truly understand how devestating that is and would like to provide some additional assistance. An agent will be emailing you for more details. We look forward to working with you. Mike@GEA
We're awfully sorry to hear that your dishwasher is leaking and that you had to have multiple service calls. We truly understand how devestating that is and would like to provide some additional assistance. An agent will be emailing you for more details. We look forward to working with you. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Does The Job
on September 23, 2021
Posted by: Phil Of Lathrop
from Lathrop, Ca
This dishwasher was not difficult to understand and operate. Works great!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, September 30, 2021
Greetings,
We're thrilled to hear that the dishwasher was easy to operate. We're proud to provide simple and effective products to aid our customers in their everyday life. Thanks for reviewing your dishwasher and stay in touch. Mike@GEA
We're thrilled to hear that the dishwasher was easy to operate. We're proud to provide simple and effective products to aid our customers in their everyday life. Thanks for reviewing your dishwasher and stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaves dishes and glassware soaking wet.
on September 22, 2021
Posted by: LSta
from PA
I wish the designer of this dishwasher would have to stand and hand dry the dishes for everyone who get stuck with this model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 23, 2021
Hi there,
We're awfully sorry to hear that your dishwasher is not drying properly and can certainly understand how annoying that is. We'd like to share a troubleshooting article with helpful information.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this information is helpful. Mike@GEA
We're awfully sorry to hear that your dishwasher is not drying properly and can certainly understand how annoying that is. We'd like to share a troubleshooting article with helpful information.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this information is helpful. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hotel kitchenette quality
on September 20, 2021
Posted by: BlrII
from Nashville, TN
Door is very light weight - we went to the type packets and brand of detergent the owners manual recommends - part of the time the detergent door doesn't open - other times it opens but detergent doesn't dissolve - I would not recommend this unit for home!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2021
Hey there,
We're terribly sorry to hear that your dishwasher cup is not opening all the time and that your detergent doesn't always dissolve. We certainly understand how much of an inconvenience that must be and would like to help. Check out the following articles.
Dishwasher - Detergent Cup Not Opening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946
Dishwasher - Detergent Stuck in Cup: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
We do hope this is helpful. Mike@GEA
We're terribly sorry to hear that your dishwasher cup is not opening all the time and that your detergent doesn't always dissolve. We certainly understand how much of an inconvenience that must be and would like to help. Check out the following articles.
Dishwasher - Detergent Cup Not Opening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946
Dishwasher - Detergent Stuck in Cup: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
We do hope this is helpful. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good easy install drying horrible
on September 19, 2021
Posted by: DebH94
from Boston ma
Does not dry plastic well and is small
Quiet and easy install
Quiet and easy install
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Not the best features are offered
on September 18, 2021
Posted by: Tee99
from Merced, Ca
The very first day it was installed it did not complete it's cycle. The water did not drain out. The water just sat at the bottom of the dishwasher. So the technician s came back and said they fixed it. Now it is still not draining.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 23, 2021
Hello, thank you for your review. We are sincerely sorry that your dishwasher is not draining properly despite your service appointment. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling a follow-up service appointment with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com