Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
5
Great Product
on October 13, 2021
Posted by: SPManger
from Chicago, IL
The dishwasher is a great product! Super Quiet during cycles!
Dishes come our clean!
Dishes come our clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Tiny
on October 12, 2021
Posted by: Dpalr
from Metairie, LA
Bottom rack is tiny and short. Pam’s flip out. Cutlery basket doesn’t stay secure.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are so sorry that you are not completely satisfied with your dishwasher. We know how dispiriting this must be and we can understand your disappointment.
Please know that our dishwasher design team uses feedback from reviews like yours when designing future models. Your insights are very valuable to us and we are lucky to have you in our GE Appliances family.
We also recommend checking out pages 8 and 9 of the owner's manual for some very helpful loading tips specific to this dishwasher: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
If you have any questions or concerns, reach out to us - we're always glad to help. Best, Kelsey@GEA
Please know that our dishwasher design team uses feedback from reviews like yours when designing future models. Your insights are very valuable to us and we are lucky to have you in our GE Appliances family.
We also recommend checking out pages 8 and 9 of the owner's manual for some very helpful loading tips specific to this dishwasher: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
If you have any questions or concerns, reach out to us - we're always glad to help. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Don't recommend this product
on October 12, 2021
Posted by: Bad dish washer
from Walnut Creek, CA
The bottom basket always sticks and is difficult to get back into the machine. The dishes are NEVER dry but they are clean, mostly. I'm not impressed with this machine and would not recommend it. It was expensive and definitely NOT worth the $.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are so sorry that your dishwasher isn't drying your dishes properly and that the bottom rack is difficult to push all the way back in. This would certainly be discouraging and we completely understand your disappointment.
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
A great dishwasher
on October 10, 2021
Posted by: Robbyrobrox
from Burlington, ia
Such a great dishwasher works like a charm great style and would recommend to anyone
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet
on October 8, 2021
Posted by: rmalutin
from Kodiak, Alaska
Instructions are easy to understand and does not require a college degree to turn on. Runs quietly so does not disturb room conversations.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
great
on October 7, 2021
Posted by: HeatherN
from Statesville, NC
works great, very sleek and very powerful. Awesome product would recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Clean dishes but where do plates go?
on October 4, 2021
Posted by: Mel F
from Medford, NJ
Super clean dish!! Love the way it cleans but I don’t like how there not many rows in bottom for plates. There’s a lot of short slanted slots that aren’t tall enough to hold a plate or bowl in. Confused what those are for…I use that corner for pans mostly. Overall works great just not so much the layout.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 5, 2021
Congratulations on the new dishwasher and thanks so much for the feedback! We're so happy to hear your new model is getting the job done and keeping your kitchen clean. We apologize for the confusing lower rack layout and will be happy to help. You can find an excellent loading guide for the bottom rack on page 9 of the manual. This will show you how to fit up to 12 place settings. Check it out here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
Please enjoy and let us know if you have any more questions. - John@GEA
Please enjoy and let us know if you have any more questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great!
on October 2, 2021
Posted by: JulieC65
from Elko, NV
Love how quiet it is. My dishes come out sparkling clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com