Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
273
4 Stars
153
3 Stars
109
2 Stars
78
1 Star
92
61%of customers recommend this product.
(
378 out of
616)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
No dryer to dry the dishes
on July 10, 2021
Posted by: TinaML
from Petal, MS
Much smaller capacity than a typical dishwasher. And it doesn’t have a drying cycle. I run my dishes at night while we sleep so I’m not awake when the cycle completed to open the door as the literature suggests you do. Stupid design to have no drying feature. If it wasn’t already installed I’d return it.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 12, 2021
Hello- We understand your frustration when a new appliance doesn't meet your expectations. This model doesn't have a dedicated Dry option. However, the Condensate Dry is always on.
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
We recommend turning your hot water on at your kitchen sink first and be sure to use rinse agent in the dispenser. This should give you a noticeable improvement. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
We recommend turning your hot water on at your kitchen sink first and be sure to use rinse agent in the dispenser. This should give you a noticeable improvement. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good
on July 12, 2021
Posted by: SunithaD
from Wylie, TX
The product is good but small in size. Will not fit many dishes.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 13, 2021
Hello- We are glad that this is working well for you, but sorry you are having issues fitting your dishes inside the dishwasher. Your model has the option to raise the upper rack and doing so will provide more space for you in the lower rack. Please see page 8 in your manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless steel interior
on July 13, 2021
Posted by: Kevinoco
from 69 Cecile Street Agawam MA
Looks good in my kitchen and does a good job and is quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Configuration does not suit me.
on July 13, 2021
Posted by: Gin80
from Beaver Falls, PA
Dishes do not stand upright. Pots and pans difficult to configure. Wine glasses do not fit.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 14, 2021
Hello- We appreciate your feedback regarding your new dishwasher and will be happy to help! The upper rack may be adjusted to accommodate larger items. To adjust the upper rack please take a look at page 8 in your manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Calrod Heater / Condensate Dry
on July 13, 2021
Posted by: o dog
We had your product for two days and struggled to figure out how to get our dishes dry. After reading the manual and researching on line, we found out about the Calrod Heater
Condensate Dry. I can't say we are happy about this. I asked friends, family, coworkers etc.about this NEW feature. Nobody had a clue or heard about it. Having to open up the door after a cleaning cycle is unfortunately inconvenient. Most people are just to busy to catch this on time! It is installed and would cause a hassle with taking off of work for it to be exchanged.Everybody I talked to would have also not noticed this BIG change I highly recommend your company to make it WAY MORE VISIBLE for customers that there is NO heating element in this machine.
Condensate Dry. I can't say we are happy about this. I asked friends, family, coworkers etc.about this NEW feature. Nobody had a clue or heard about it. Having to open up the door after a cleaning cycle is unfortunately inconvenient. Most people are just to busy to catch this on time! It is installed and would cause a hassle with taking off of work for it to be exchanged.Everybody I talked to would have also not noticed this BIG change I highly recommend your company to make it WAY MORE VISIBLE for customers that there is NO heating element in this machine.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 15, 2021
Hello- We appreciate you taking the time to share your feedback and will share this with our marketing teams.
Note: The wash cycle times listed in the Owner’s Manual are total time including wash and condensate dry. So, the wash cycle times listed in the owner's manual are the total cycle time including the dry portion of the cycle.
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.
You can also turn the hot water faucet nearest the dishwasher on before turning your dishwasher on. This will allow the first fill to be nice and hot. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Note: The wash cycle times listed in the Owner’s Manual are total time including wash and condensate dry. So, the wash cycle times listed in the owner's manual are the total cycle time including the dry portion of the cycle.
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.
You can also turn the hot water faucet nearest the dishwasher on before turning your dishwasher on. This will allow the first fill to be nice and hot. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Fair
on July 14, 2021
Posted by: Man55
from Front Royal VA
I needed an ADA dishwasher in my kitchen. This model was the only one available. Washed ok but lacks a drying setting. Dishes dry by opening the door. Few settings to choose from. Would not have purchased this model normally but it was the only one available.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 15, 2021
Hello- Thank you for taking the time to share your review. This model dishwasher doesn't have your typical dry cycle, however it does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.
You can turn the hot water faucet in your kitchen before turning your dishwasher on. This will allow the first fill to be nice and hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.
You can turn the hot water faucet in your kitchen before turning your dishwasher on. This will allow the first fill to be nice and hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on July 15, 2021
Posted by: DOM62
Cheaply made and does not have a drying cycle. Who would think we should have looked for that normal feature. Silverware basket will no reseat properly. Absolutely will never recommend. We were replacing a GE with this very similar GE so there was no reason not to expect a good product. Oh brother, were we wrong. The old one broke so it had to be replaced.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 16, 2021
Hello- We appreciate you taking the time to share your review on your new dishwasher. We can understand your frustration when a new appliance doesn't meet your expectations. We are happy to help!
You're right, this model dishwasher doesn't have your typical dry cycle, however it does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. You can check the water temperature with a candy or meat thermometer. If you turn the hot water faucet on in your kitchen before turning your dishwasher on, this will allow the first fill to be hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
You're right, this model dishwasher doesn't have your typical dry cycle, however it does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. You can check the water temperature with a candy or meat thermometer. If you turn the hot water faucet on in your kitchen before turning your dishwasher on, this will allow the first fill to be hot. We also recommend having rinse agent in the dispenser. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great and quiet
on July 16, 2021
Posted by: Jsimons
from San Diego CA
I love my new dishwasher. It is quiet and everything comes out so clean no rinsing required
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com