Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Not close to my last model
on January 18, 2022
Posted by: Karen 08
from Kansas
Doesn’t dry dishes like my other one did wouldn’t recommend this product
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 20, 2022
Hi, Thanks for your dishwasher purchase! We appreciate you taking a few moments to write a review. Here are some great tips that may help with your drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Hope this helps. We appreciate the feedback and wish you the best! - Sharon@GEA
Hope this helps. We appreciate the feedback and wish you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and Powerful
on January 17, 2022
Posted by: DGM2021
from Detroit, MI
This unit has a lower total installation height so it fits in smaller / compact spaces. It is powerful and quiet and very simple to use.
Written by a customer while visiting geappliances.com
Customer Rating
2
Needs to be serviced already. Makes a noise
on January 12, 2022
Posted by: carlajar
from Cincinnati
It has a defect that is making it make a clicking noise when it runs and the dishes are not always dry!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 17, 2022
Hi there - Thanks for your review! We're sorry for any inconvenience you've experienced with your dishwasher. Clicking or grinding sounds from the dishwasher control panel are normal. You will hear this when the dishwasher progresses through its cycle. For more information, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Also, here are some great tips for for the dish drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Hope this helps! If you have any questions, we're always here for you. - Sharon@GEA
Also, here are some great tips for for the dish drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Hope this helps! If you have any questions, we're always here for you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Quiet
on January 6, 2022
Posted by: Wgasa
from Colorado Springs
Works perfectly but could have a better owner’s manual with more details
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 7, 2022
Hi there - we thank you for your review. We are glad to hear that your dishwasher works perfectly for you. We do apologize that the owner's manual does not have the information you may have been looking for. We understand how disappointing this may be.
We would like to note that you may reach out to us directly though social media for any product you may need more information on.
We are always here to help if you have any questions or concerns.
Shayla@GEA
We would like to note that you may reach out to us directly though social media for any product you may need more information on.
We are always here to help if you have any questions or concerns.
Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed with purchase
on January 5, 2022
Posted by: Sam389
from MN
The basket for the dinnerware is small, the placement for dishes & cups/glasses is horrible. Bowels don’t sit nice on rack, it’s hard to put many dishes on each rack.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for your review. We understand that not being able to fit dishes is frustrating and this is not how we want your experience to be. If you check out this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573, it will give you tips on how to load the dishwasher more effectively.
We hope this helps, and please reach out if you need us.
All the best,
Kianna@GEA
Thanks for your review. We understand that not being able to fit dishes is frustrating and this is not how we want your experience to be. If you check out this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573, it will give you tips on how to load the dishwasher more effectively.
We hope this helps, and please reach out if you need us.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy this one
on January 4, 2022
Posted by: XT5 Fan
from Florida
The silverware container is not secured and thrashes around during the wash cycle. The silverware basket has this top that the openings are so small as to be unusable. The handle comes off the silverware basket when you lift it out. The drawers are difficult to pull out. It sounds like a 747 on take off- LOUD!!!! . The soap dispenser does not let the soap out of the dispenser. Ends up in the dispenser as a plastic lump.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 7, 2022
Hello, thank you so much for your review. We are very disappointed to hear about your experience with this dishwasher. It is clear how the issues with the silverware rack, the drawers, soap dispenser, and volume of the cycle would be difficult to deal with, and for this inconvenience we sincerely apologize.
As for the issue with soap not dispensing, the possible cause of this could be dishes blocking the dispenser. Please make sure you reposition dishes so that the soap can dispense properly. More information on this is available on page 15 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We will also be passing on your feedback about the loudness of the cycles, rack design, and silverware basket design on to our product development teams to take a look at moving forward. We really do appreciate this insight.
We hope that these points help, and please feel free to reach out to us on social media with any additional questions you may have. -Elliot@GEA
As for the issue with soap not dispensing, the possible cause of this could be dishes blocking the dispenser. Please make sure you reposition dishes so that the soap can dispense properly. More information on this is available on page 15 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We will also be passing on your feedback about the loudness of the cycles, rack design, and silverware basket design on to our product development teams to take a look at moving forward. We really do appreciate this insight.
We hope that these points help, and please feel free to reach out to us on social media with any additional questions you may have. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
VERY QUIET!
on December 26, 2021
Posted by: Raptor12
from Poland, Me.
Not quite the space of the previous one. Not a lot of choices during covid a year ago. But it is very quiet...problem free...and everything comes out spotless. Looks nice. Overall, very satisfied with product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on December 15, 2021
Posted by: JKCOLE
from Rochester,PA
Great product easy to use, I had to get someone to install it for me but overall it is a good product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com