Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Diswasher
on January 4, 2023
Posted by: WmGross
from Ft Bragg, CA
The product works great. The only issue is the small holes in the silverware holder, most are too small for my utensils
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Washes well, but has odd and lacking features
on January 1, 2023
Posted by: ccb2416
from Louisville, KY
My landlord needed to replace our Frigidaire dishwasher after the motor died, and went with whatever the appliance guys recommended to fit in the space. Unfortunately, I've been disappointed with this replacement.
My complaints mirror the others here:
- No heated dry option, your dishes come out wet; your options are a spotty air-dry or hand-dry. The "condense dry" doesn't work unless all of your dishes are porcelain. This also makes it harder to run a cycle overnight or leaving the house if you want to open the door for air drying.
- The buttons on top of the machine make it impossible to know the time remaining
- The inner layout is odd; I feel like it fits fewer dishes, and the utensil rack is inflexible with each small section holding just 1-3 items
- The rollers on the racks do not glide easily; I'm constantly pulling out the bottom
- No heated dry option, your dishes come out wet; your options are a spotty air-dry or hand-dry. The "condense dry" doesn't work unless all of your dishes are porcelain. This also makes it harder to run a cycle overnight or leaving the house if you want to open the door for air drying.
- The buttons on top of the machine make it impossible to know the time remaining
- The inner layout is odd; I feel like it fits fewer dishes, and the utensil rack is inflexible with each small section holding just 1-3 items
- The rollers on the racks do not glide easily; I'm constantly pulling out the bottom
The only good thing I have to say is that the dishes are coming out clean. I haven't yet had any problems with soap dispensing like others have mentioned; I'm simply using Cascade packs. I am using the vaguely named "boost" function for more heat in hopes it gets the dishes hotter and drier.
I would absolutely do your research to find a different product if you can. While I don't know the price paid for my unit, I'm shocked at the retail price on this site, and hope you can find a better option.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Hello there,
We appreciate you taking the time to write out this review. It is nice to hear that this dishwasher cleans well and you've had no issues with the dispenser. We do understand your concerns with the drying and not knowing how much time is left. Your comments are taken seriously and used to help improve future products. Please let us know if you have any questions. Best wishes. Mike@GEA
We appreciate you taking the time to write out this review. It is nice to hear that this dishwasher cleans well and you've had no issues with the dispenser. We do understand your concerns with the drying and not knowing how much time is left. Your comments are taken seriously and used to help improve future products. Please let us know if you have any questions. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I wont ever buy another GE product
on December 31, 2022
Posted by: Tennessee Surfer
It arrived dented but we didn’t notice in the required amount of time, so the place we purchased or the manufacturer would help. I have an $. 800 dishwasher that is brand new but dented and looks like crap.
Along with being cheaply constructed on the outside the inside is cheap.
The internal racks are flimsy, they don’t roll well, the water sprayer is very cheap plastic the door is light and cheap feeling.
The installation instructions are not easy to follow. The parts underneath also look really cheap. This was the only one that would fit in the space. I won’t ever buy a ge product again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 5, 2023
Hello,
Thank you so much for sharing your thoughts with us. We're awfully sorry to hear about how unhappy you are with your dishwasher. Your comments do mean a lot to us and we do use them to continue to improve and build quality products. If you have any questions, please be sure to let us know. All the best. Mike@GEA
Thank you so much for sharing your thoughts with us. We're awfully sorry to hear about how unhappy you are with your dishwasher. Your comments do mean a lot to us and we do use them to continue to improve and build quality products. If you have any questions, please be sure to let us know. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good So Far
on December 30, 2022
Posted by: KJ54
So far, I've done two washes, and the dishes have come out perfectly clean!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet & cleans great
on December 30, 2022
Posted by: Stuart Easy Stu B
from Sacramento CA
Surprisingly quiet; it is difficult to tell if it is actually running --- but it is! And it cleans exceptionally well. Not sure yet if I like the loading pattern though.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bane of my Existence
on December 14, 2022
Posted by: AdamK80
from Portland, OR
We've had two of these completely crap the bed after 2-3 years. About to get it for the 3rd time, because it's still the cheapest one that is small enough to fit in our shorter countertops. Complete garbage but we have no other options.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 19, 2022
Hello - We're glad this dishwasher fits your space! However, we're sorry to hear that you have not had a good experience with this model. We understand how disappointing that would be and we would love to help you.
While we hope that you do not, in the case that you experience problems with your dishwasher, please refer to the troubleshooting guide on page 14 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
You may also reference our dishwasher troubleshooting articles here: https://www.geappliances.com/ge/service-and-support/dishwashers.htm.
We have a one-year warranty on our appliances. However, we also offer an extended warranty! You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
While we hope that you do not, in the case that you experience problems with your dishwasher, please refer to the troubleshooting guide on page 14 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
You may also reference our dishwasher troubleshooting articles here: https://www.geappliances.com/ge/service-and-support/dishwashers.htm.
We have a one-year warranty on our appliances. However, we also offer an extended warranty! You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use.
on December 13, 2022
Posted by: Dennis 56
from Salinas California
Very pleased with product design and fuction. Looking forward to years of use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Squeaky cLean
on December 13, 2022
Posted by: Dontpissmeoff
from Danielsville, PA
This dishwasher is so quiet I have to put my ear to it to make sure its on. It gets my dishes so clean, its great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com