Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
1
This machine is horrible.
on February 25, 2023
Posted by: Unhappy tenant
from Valdosta, Georgia
Sanitize cycle takes 166 minutes, but no matter what I do with the type and/or level of detergent the machine does NOTHING with it. So basically any food the water doesn’t massage off without soap just gets cooked onto the dishes. Pathetic, and the machine our apartment complex just installed is BRAND NEW. Absolutely DO NOT BUY this machine. Unless you have several days and money to throw away in electric and water heating bills this is just not even worth the money you paid for it.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Hi there-
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great simple product
on February 25, 2023
Posted by: griffinc
from Jacksonville,
If you are looking for simple - this is the one. Minimal options, easy to set, not extremely quiet but not loud
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well
on February 25, 2023
Posted by: Great little dishwasher
from Caldwell idaho
A little small but easy to use and does a great job cleaning.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Came with the house,I would’ve preferred it hadn’t
on February 21, 2023
Posted by: Jess555
Moved into a new home, and got stuck with this year old machine. I’ve had a few dishwashers, and this is by far the worse. It doesn’t properly clean the dishes. Some areas of the dishwasher clean better results than others. I don’t get it. I have to make sure to rinse each plate perfectly or it will dirty the rest of the items. As other reviewers mentioned, it feels really cheap. I will be replacing this very very soon. I do not recommend it at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, February 25, 2023
Hello- We are sorry to hear that you are experiencing issues with your dishwasher. We know how frustrating that can be. Your feedback is appreciated, and we'll be sure and share your comments with our product development team for necessary improvements. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down after less than two years
on February 17, 2023
Posted by: emc2emc2
I now have to completely replace this almost-new dishwasher. Wouldn't use the soap, no matter what kind we tried; then covered everything with grime; then after we fixed that, it stopped working completely with an 888 error. I will never, ever, ever buy a GE product again. Our 2-year-old GE stove needs repair too.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher has been experiencing these issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick and efficient installation
on February 17, 2023
Posted by: AZ resident 607
from Tucson AZ
The features on this product really helped in my decision. I have not used it yet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
No Dryer!!!
on February 8, 2023
Posted by: Sht16
For the price, one would think you would at least have a dryer cycle on the dishwasher a complete oversight on me when I ordered this device. Already dislike it.
I would recommend this to a friend!
Features
1
Performance
3
Value
3
Response from geappliances.comBy GE_Appliances, February 9, 2023
Hello - We appreciate you taking a moment to leave some feedback and your review.
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 15 of the use and care manual, linked below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.106780032.2072534179.1675694561-302677575.1657120421
We hope this information helps, and please feel free to let us know if there are any ways we can assist you in the future.
-Charlie@GE
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 15 of the use and care manual, linked below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.106780032.2072534179.1675694561-302677575.1657120421
We hope this information helps, and please feel free to let us know if there are any ways we can assist you in the future.
-Charlie@GE
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!
on February 7, 2023
Posted by: Pradeep Jagannathan
from Collegeville, PA
My family loves our new GE dishwasher. So easy to open, stack dishes, it's quiet also! We like the option of the light wash, especially if we are having company over soon and we need clean dishes. The stainless steel is so easy to keep clean and we like opening up from underneath. No more streaks on handle like with our old dishwasher. So glad our other dishwasher broke so we could experience our new GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com