Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
Almost Satisfied
on April 8, 2023
Posted by: Ru23
from Southern California
Dishwasher almost meets expectations but falls short of complete satisfaction. Dishwasher does not dry contents as it should. Have tried all cycles to get dishes dry but all have failed. Dishes, plates, silverware and other contents are left dripping wet.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 10, 2023
Hi there,
Our deepest apologies to hear that your dishwasher does not dry dishes and definitely understand how much of a pain that is. This isn't something we would expect from our products.
If your dishes are not drying properly, please check the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you are still having issues we suggest scheduling the service appointment with our technicians. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA
Actually, the dishwasher is NOT the sane quality as the one we replaced. It's not as sturdy nor spacious as the previous dishwasher. Sorely disappointed. Hopefully, this one won't last too long so we can replace it.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 10, 2023
Hello,
We really do appreciate your review and honest feedback. Your knowledge of this is extremely helpful. Please accept our apologies for your disappointment and any inconvenience this may have caused you. We also understand that there is always room for improvement. We will gladly share your concerns with our product design team.
Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future. -Charlie@GEA
Purchased the ADA compliant GE dishwasher because of its lower height to fit my older kitchen cabinets. I like that this dishwasher is very quiet and cleans dishes very well. The design of the lower rack does not hold as many dishes as my previous dishwasher.
We had to get this dishwasher to fit under our counter after putting a new floor in. It does okay - etching the glassware, sometimes the soap dispenser doesn't open so I have to rewash the dishes and never sure when the cycle completes.
Perfect height for our old home that has a built up kitchen floor which robs us an inch of space between floor and countertop. Looks great with the clean exterior. Cleans well, works as described. Bottom rack could use a few more prongs for plates, but that's my only complaint.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 30, 2023
Hi,
Congratulations on your new dishwasher. We're glad to hear that it works well!
This unit has many features that we are sure you will enjoy. We're pretty fond of the sanitize option. The high-temperature rinse sanitizes and reduces 99.999% of the bacteria found on dishes. We can all use that!
We hope that you will be more than satisfied with your model. Thanks for sharing! - Tierra@GEA