Customer reviews from geappliances.com
GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
good unit
on July 16, 2023
Posted by: donniemac
from Ohio
Overall this looks like a pretty good unit. I needed this particular model to fit in the space available. It does a good job. My only concerns are (1) the separators in the silverware basket are pretty useless. I tried modifying them, and that wasn't much better. I just removed them, and things are working okay; and (2) the controls are a bit confusing. Thought I had started the unit washing and discovered an hour or so later that nothing had really happened. Drying of the dishes seems to work well without a separate heated drying cycle - I like that.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy
on July 12, 2023
Posted by: Dona72
from Yonkers
Very happy with my dishwasher, better organizing for plates & glasses ( wine glasses) cleans excellent! Very quiet
YES I would recommend!
Sales person was awesome too :)
YES I would recommend!
Sales person was awesome too :)
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Washes great
on July 6, 2023
Posted by: LlnJ
Washes great but the racks are a little flimsy.
Needs stronger plastic for silverware holder.
Needs stronger plastic for silverware holder.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bummed.
on July 6, 2023
Posted by: SJ1590
from Denver, colorado
I’m disappointed that there is no drying element. I had the ge tech come out to see if it was installed properly. Apparently, as the manual states, the solution is to open the door to let it dry. What a tripping hazard. It took forever for delivery. And 166 minutes to wash dishes seems ridiculously long, especially since they don’t get dried.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 7, 2023
Hi! We appreciate you taking the time to provide us with your valuable feedback. We apologize that your new dishwasher has not lived up to your expectations when it comes to the drying capability. This dishwasher does have a vent fan that helps with drying. We have provided an article to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.220854488.199995616.1688570170-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope you are able to enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.220854488.199995616.1688570170-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope you are able to enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dependable
on July 4, 2023
Posted by: bigfishmiami
so far, simple to operate, reliable and quiet. looks good.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
I like the ice maker features
on July 3, 2023
Posted by: MelB52
from Phoenix,AZ
I never owned a brand new refrigerator before and love the fact that I am going to fill it up with good healthy foods. Thanks GE
I would recommend this to a friend!
Features
4
Performance
2
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on June 14, 2023
Posted by: Zoeymommy
from Frederick MD
Feels well built and sturdy. We like the manual clean filter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible Design
on June 11, 2023
Posted by: Annacath225
from Toney, AL
When the dishwasher tablet actually pops out if the tray the dishwasher washes great. It seems where the tablet door opens it hits the silverware tray causing the tablet to not pop out until you think the dishes have been clean and open the door. At that point you can see where the door tried to open due to tablet it soaking wet but dishes have only been rinsed. I have had to run the cycle at times 3 different times or just throw the tablet in the bottom to get clean dishes without just hand washing in the sink. I have only had this dishwasher for 1.5 months now.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 13, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new dishwasher due to the detergent cup not operating as expected. We know that dishes can seem like a constant chore, and nobody wants to open their dishwasher to find that they’re still dirty. We want to help; we recommend taking a look at the article below for some things you can try on your own to prevent this from happening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If none of that helps, we do see that you have an appointment set with one of our factory technicians; we’re confident that they’ll be able to get this issue resolved, and we’re glad to see that you are taking advantage of your warranty. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new dishwasher due to the detergent cup not operating as expected. We know that dishes can seem like a constant chore, and nobody wants to open their dishwasher to find that they’re still dirty. We want to help; we recommend taking a look at the article below for some things you can try on your own to prevent this from happening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If none of that helps, we do see that you have an appointment set with one of our factory technicians; we’re confident that they’ll be able to get this issue resolved, and we’re glad to see that you are taking advantage of your warranty. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com