Customer Reviews for GE - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
5
An amazing purchase for our office!
on December 20, 2023
Posted by: DeniseViola
from Los Angeles, CA
Our product arrived on time with the convenient pickup for e-waste of our old dishwasher. The design is sleek! Very minimalistic and easy to clean. We love the way our dishes come out shiny...even when sitting dirty for a day or two. The rack is comfortable to use and the system easy to operate.
It was difficult scheduling service and took a couple of weeks to get replacement
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, December 19, 2023
Hi,
Thanks so much for reaching out. We're so very sorry to hear that you didn't have the best experience with scheduling service and getting a replacment for your dishwasher. However, we're so glad to hear that everything worked out. We appreciate the feedback. Please let us know if there is anything else we can do for you.
Best wishes and happy holidays. - Tierra@GEAppliances
This dishwasher is ok. My main complaint is the soap cap pops off easily and started doing this immediately after its first use. We have to put it back on with almost every use and it’s not easy to do. The dishwasher door is a bit too lightweight I thank as well. I feel like it could break easily too but we’ll see. Overall, it’s been cleaning the dishes well but I am worried about its long term sturdiness.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, December 7, 2023
Hello,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear your dishwasher detergent cup is not closing properly and we want to help.
We recommend referring to the link below for some helpful steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17455#:~:text=If%20using%20a%20detergent%20pod,part%20of%20the%20trip%20mechanism.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We’re always here to assist with the operation of your appliances. -Charlie@GEAppliances