Customer reviews from fisherpaykel.com/us
Fisher & Paykel - ActiveSmart 20.1 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Fisher & Paykel - ActiveSmart 20.1 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Posted by: Tina E
Verified Purchase:Yes
I rarely think appliances live up to their marketing materials, but this refrigerator does. Vegetables remain crisp so much longer than in my previous refrigerator. The temperature stays even and is easily controlled. It does exactly what it is supposed to do—keep my food fresh. I do wish it had a split shelf so there is more room for taller bottles, but the door shelves make up for that so far.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Victoria
Verified Purchase:Yes
It's a very pretty refrigerator, however, we wish the ice-maker would be more consistent. Some days it just doesn't make enough ice.
By Global Customer Support Center, May 10, 2023
Thank you for your positive and constructive feedback.
Your automatic ice maker will produce approximately eight cubes of ice every 3 – 4 hours, depending on the freezer compartment temperature and the number of door openings. The ice cube tray will fill with filtered water. When cubes are frozen, they will be dispensed from the ice tray and into the ice storage bin below. If you are experiencing less ice dispensing then please reach out to us for further troubleshooting.
Feel free to contact us at any time, we are available 24/7 via call and chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Your automatic ice maker will produce approximately eight cubes of ice every 3 – 4 hours, depending on the freezer compartment temperature and the number of door openings. The ice cube tray will fill with filtered water. When cubes are frozen, they will be dispensed from the ice tray and into the ice storage bin below. If you are experiencing less ice dispensing then please reach out to us for further troubleshooting.
Feel free to contact us at any time, we are available 24/7 via call and chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: MCLD
Verified Purchase:Yes
I am very satisfied with my new refrigerator so far. It is roomy and well-lit
Written by a customer while visiting fisherpaykel.com/us
Posted by: Leone
Verified Purchase:Yes
Never had so much trouble with a new appliance ! Crazy noisy! The freezer section ices up which causes loss of the seal which results in more ice. We requested service, but never heard back.
By Global Customer Support Centre, October 22, 2024
Hi,
We are sorry to hear about the issues with your Refrigerator. Regarding the Service request, I see that we are waiting on some email correspondence from your side.
We'd appreciate the opportunity to discuss and investigate your feedback further. Please feel free to reach out to us. We’re available 24/7 via phone at 1888 936 7872 or through chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
We are sorry to hear about the issues with your Refrigerator. Regarding the Service request, I see that we are waiting on some email correspondence from your side.
We'd appreciate the opportunity to discuss and investigate your feedback further. Please feel free to reach out to us. We’re available 24/7 via phone at 1888 936 7872 or through chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us