Customer reviews from Mattel Shop
Fisher-Price - Learn-to-Flush Potty - Blue/White
Average customer rating
2.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
2
4 Stars
2
3 Stars
5
2 Stars
10
1 Star
7
28%of customers recommend this product.
(
7 out of
25)
Customer Reviews for Fisher-Price - Learn-to-Flush Potty - Blue/White
Customer Rating
1
Not worth the money
on July 1, 2018
Posted by: BB2015
We loved this potty and bought it specifically because it sings. My son is on day 3 of potty training and the sensors already broke. The flush still works, I changed the batteries and checked the wire connection. So frustrating!
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, July 2, 2018
Please give our team a call so that we can help. We can be reached at 800-432-5437 and are available Mon.- Fri., from 9:00 a.m. - 6:00 p.m.
Written by a customer while visiting Mattel Shop
Customer Rating
2
Fun but not made to last.
on July 15, 2018
Posted by: Vandiel
from Indiana
Bought this for my son so that he could start potty acquainting before we started actual potty training. He picked it out because he liked the lights and flushing sound when he flushed the potty. After a few months of occasional flushing during the acquainting process (he hasn't actually used it as a potty yet), the handle no longer works. If I tip it over, I can hear something rattling around on the inside, but can't move the handle as it's completely jammed in the up position. I know I can't return it as we're past the return policy date (and I'm sure I no longer have the receipt), but I can't even try to figure out if what broke is something I could possibly fix, as it is assembled with safety screws. Very disappointed that this didn't last longer, and that the feature that broke is the reason that my son picked this potty chair in the first place. I will also say that the boys potty guard could definitely be higher.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, July 16, 2018
We're very sorry to hear about the problems you're having with the Potty! Our team would be happy to help. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
5
Great!
on July 20, 2018
Posted by: Noelle32
from North Carolina
I bought this potty for my three year old son, it has helped a lot with potty training! The only issue I’ve had is there have been times when it goes off by itself and it was a little scary at 3:15 in the morning lol! Relieved to see another post similar but so far great product! I’ve replaced the batteries so I’m hoping this will help.
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, July 24, 2018
If you have any continued issues, please give our Consumer Services team a call at 800-432-5437. Support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
2
Potty leaks at the sensors
on December 30, 2018
Posted by: AlyE
from Greeley, CO
My daughter loves it. However we do not. After a few weeks it started leaking where the sensors are in the bottom. Makes it harder to empty & have to clean under it.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, December 31, 2018
We're sorry to hear this and we'd be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST. to help!
Written by a customer while visiting Mattel Shop
Customer Rating
2
Gets the job done
on January 7, 2019
Posted by: MamaBearx3
from Az
We have had the toilet for about a week and we purchased this potty for the sensors to encourage my youngest to use the potty. However its only been used a handful of times and it no longer works. The flusher works which is great but really bummed the sensor that sings after using the potty already went out since that was one of the main reasons we picked this toilet. It does get the job done though for a regular potty other than that.
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, January 8, 2019
We're so sorry to hear this! Our Consumer Services team would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
1
0 stars
on November 10, 2019
Posted by: Alysha
from Grande prairie, AB
This is the worst potty we have ever bought. It leaks out the bottom and never actually sings when liquid goes in.
WASTE OF MONEY
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, November 11, 2019
We're truly sorry your Potty isn't working properly. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Leaks all over and sensor is broken
on January 13, 2020
Posted by: Mom270
from Wisconsin
Why is this still out on the market? Wasted my money on this potty that leaks on the bottom and the sensor broke after 1 weak doesn’t make noise after my son goes potty.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, January 15, 2020
We're truly sorry your Potty isn't working properly. Please reach out to our team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Lousy design, can pinch fingers
on February 13, 2020
Posted by: KarenNY
from Eden, NY
My daughter pinched her fingers on the handle to “flush” the toilet. Now she cannot stand it. I received this as a replacement item for a recalled rock n play and this is a totally useless item to have. My daughter does not like it now after it hurt her. Terrible design. I would never recommend buying it.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, January 26, 2023
We're concerned about the situation you've described. To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
Written by a customer while visiting Mattel Shop