Customer reviews from Mattel Shop
Fisher-Price - 2-in-1 Deluxe Cradle 'n Swing - White/Gray/Green
Average customer rating
2.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
4
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Fisher-Price - 2-in-1 Deluxe Cradle 'n Swing - White/Gray/Green
Customer Rating
1
Horrible product
on August 11, 2019
Posted by: NYBarboe
from Clearwater, Fl
I would this swing 3 months ago while I was still pregnant and it just stopped working and my baby is only 6 weeks old. For all the money I spend and for it not to work in that short period of a time is unbelievable. Save your money.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, August 12, 2019
We are so sorry to hear about your experience with the swing. Our Consumer Services team would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
4
I love this swing
on April 30, 2019
Posted by: Wolfe1998
from Saskatchewan, Canada
[This review was collected as part of a promotion.] My son loves this swing. It works perfectly and I love the plug in the wall feature. The only thing I’d change is putting more soothing music in, the music seems almost too much for when baby is trying to sleep, even at the lowest volume setting.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Terrible product
on August 4, 2019
Posted by: James1234
from Basking Ridge, New Jersey
Got one of these swings and the motor was broken out of the box. They sent us another unit which proceeded to break after one week of use. Half of the time the buttons don't work and you need to use the app to control it. But more importantly, the motor that powers the swing simply stops working (or never works in the first place). Terrible product.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, August 5, 2019
This is not the experience we want you to have and we're sorry! Please give us a call and we'll be happy to take care of this. You can reach us at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Not well built
on August 4, 2019
Posted by: Dale78
from Omaha, ne
Less than 3 months and the swing stopped working, the mobile never worked and the bouncer fails to work sometimes.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, August 5, 2019
We stand behind our products, so if you need assistance, please do not hesitate to reach out to our Consumer Services team! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Do not buy
on September 22, 2019
Posted by: MadDad31
from Alabama
This thing is horrible. From opening the swing leans to the right, the spinning thing is intermittent at best, and the rocking motion barely works for a few seconds then stops. Would not recommend to anyone. Not the only review like this, refund anyone that bought this fisherprice and produce quality products, especially if they cost what this one does.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, September 26, 2019
We're truly sorry to hear about your experience with your Cradle Swing. Please reach out to our Customer Service team, and they'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
2
doesn't swing to left side, after a month of usage
on September 23, 2019
Posted by: Anonymous
from Los Angeles CA
Not sure if anyone else is experiencing this, but after a month or so, the swing started to only swing to the right side, and creating a lobesided swing feel that worries me.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, September 26, 2019
We're sorry your Cradle Swing isn't working properly. Please reach out to our Customer Service team, and they'll be happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
i love this swing!
on September 23, 2019
Posted by: SHH0927
from Bordentown, NJ
i got this swing for my baby shower and i’m SOOO happy that i did! my daughter is now 10 months old and i just took it down today (and i might have shed a tear while taking it down). the only reason i took it down was because my daughter is about to hit the weight limit for it. she was still using it and even took her last nap in it yesterday! she is currently sitting in the seat watching her dad play video games as i write this. the only thing i wish that this had is a higher weight limit.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
4
Good
on July 23, 2020
Posted by: Marie7
from Toronto
I bought this and I'm so happy about it!!!!!!!!!!!
Written by a customer while visiting Mattel Shop