Customer reviews from shop.mattel.com
Fisher-Price - Deluxe Kick & Play Piano Gym - Pink/Yellow/White
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
70
4 Stars
8
3 Stars
4
2 Stars
0
1 Star
6
95%of customers recommend this product.
(
74 out of
78)
Customer Reviews for Fisher-Price - Deluxe Kick & Play Piano Gym - Pink/Yellow/White
Customer Rating
1
Poor quality
on January 2, 2022
Posted by: KeriLS
from Nc
My daughter (2 months old) just received this for Christmas and one of the connections is already ripped because it wasn’t sewn together very well!
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Consumer Services, January 24, 2023
We'd like to help. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Not everything with it
on May 22, 2022
Posted by: Gemma
from Frankfort kansas
I got one for baby shower 3 months ago never opened it till Ella was ready for it and the piece that holds the piano up is missing.
I would recommend this to a friend!
Response from shop.mattel.comBy Consumer Services, May 24, 2022
We're sorry a piece was missing from the gym. Please reach out to our Consumer Services team for help. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Mirror had a crack in plas and broke after 2 weeks
on June 14, 2022
Posted by: Tiff1996
from Oviedo fl
Love the piano and everything very disappointed the mirror broke so fast and left shards of plastic everywhere. My lil one really loved seeing his reflection while playing with it :(
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, June 15, 2022
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Missing parts!!!
on July 3, 2022
Posted by: CLinder
from Illinois
I just opened the box for my newborn and there is no piano!! Isn’t that the whole point…. Very frustrating! Do not buy this product.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, July 6, 2022
We’re sorry to hear this. Our Consumer Services team is happy to help. You can reach them at 1-800-432-5437, Mon.-Fri., 9am-6pm ET.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Excellent music holds baby’s attention
on November 25, 2022
Posted by: HarperDad
from Dayton, Ohio
Really good toy. We have been using this for tummy time for over a month. Highly recommend this playmat
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Disappointed
on November 26, 2022
Posted by: Sadis
from Nashua, NH
[This review was collected as part of a promotion.] My daughter got this as a baby shower gift in September. We just opened it today and the piano lights up but doesn't make noise.
Response from shop.mattel.comBy Mattel, Consumer Services, November 29, 2022
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-432-5437. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Do not buy
on April 18, 2024
Posted by: Junk1
They delete bad reviews. This thing is absolute junk. Do not buy it or anything by else from Mattel.
Response from shop.mattel.comBy Mattel Consumer Services, April 19, 2024
For any quality issues, please contact our Consumer Services team. They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Catchy music
on June 30, 2024
Posted by: Emily057
A favorite toy for both my children. I’ve had this toy for years and it’s kept both my children occupied at ages 3-6 months. It has a lot of fun features but our favorite is the music. 🎶
Written by a customer while visiting shop.mattel.com