Decanter lid has a gap and spills the coffee when pouring
Response from cuisinart.comBy Cuisinart, May 21, 2026
We’re sorry to hear about your experience with the lid and understand how frustrating spills can be while pouring. For improved performance, we recommend ensuring the lid is properly secured and aligned before pouring, and checking that no debris is preventing a proper fit. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900911971 so we can assist further. Thank you for your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com
In a world where everyone seems to want Keurig cup coffee, my Cuisinart coffee maker is the best and I will choose it any day over Keurig cup. It has all the settings I need, comes with its own filter, and it is beautiful! Thank you Cuisinart!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This coffee maker makes good coffee. I do have a problem occasionally. About once a week I wake up in the morning to a coffee maker with no power. I unplugged it and plug it back in and it works fine but that prevents me from using the timer reliably.
Written by a customer while visiting cuisinart.com
3 weeks ago we purchased the Cuisinart 12 cup coffee maker after owning a Mr. Coffee for 25 years. We were reluctant to purchase a different product, but we are very happy we did. It makes a great cup of coffee, smooth and hot compared to our old coffee maker. You can make a 1-4 cup batch or the whole pot depending on your needs. Just add the amount of water necessary and the ground coffee and press the 1-4 cup button and brew button and within minutes you have a hot and great tasting cup to start your day. We agree with the great reviews this product has.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
We’ve been longtime Cuisinart users of a number of different products and this is our 3rd coffee pot! The two previous ones both lasted a very long time. I’m certain this new one will too. Very easy to use (I like the BOLD button). Brews a very nice cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com