Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,369
4 Stars
1,007
3 Stars
318
2 Stars
141
1 Star
134
92%of customers recommend this product.
(
4,481 out of
4,874)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
2
Terrible carafe.
on February 16, 2026
Posted by: MarkRh
Gender:Male
The coffee maker works fine. But the carafe is terrible and from previous reviews the drip and spilling issue is still an annoying problem. The feels like I have to break a nail to get it open. Cuisinart please fix the ongoing problem.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re glad to hear your coffee maker is brewing well, but we’re sorry the carafe continues to cause frustration. We appreciate your feedback regarding the drip and lid issues and will be forwarding your comments promptly to our product team for review. Our team is happy to provide tips for easier use and proper handling of the carafe to minimize spills. Please contact our Consumer Assistance Center at 1-800-726-0190
Written by a customer while visiting cuisinart.com
Posted by: MKen
Gender:Female
Verified Purchase:Yes
I love this coffee maker. I have purchased the same one 3 times over the years for myself and have given it as gifts as well. I love the temperature control and the programmability.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: HSHS
Gender:Female
Verified Purchase:Yes
i love my new machine and how it makes coffee, but i am running into an issue with it not making the full amount. i fill with 4 cups of water and only 3.5 come out.
Written by a customer while visiting cuisinart.com
Posted by: AnnemarieC
Gender:Female
Verified Purchase:Yes
We’ve been Cuisinart people for about 30 years now. Our last three coffeemakers were Cuisinart and the last one was approximately 10 years old! Makes a great cup of coffee, it’s easy to clean, and how many small appliances (used daily!) last 10 years?
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffee pot is great, easy to use and program and has a good look.
Written by a customer while visiting cuisinart.com
Posted by: JPom
Verified Purchase:Yes
This is an amazing coffee maker. Large 14 cup pot is great, tells me when it wants to be cleaned and is easy to operate. Definite purchase.
Written by a customer while visiting cuisinart.com
Posted by: L Hill
Verified Purchase:Yes
This is my 4th Cuisinart coffee maker. They have all been 5 stars! I like "hot" coffee and this coffee maker makes it hot.
Written by a customer while visiting cuisinart.com
Posted by: L. A..
Gender:Female
Verified Purchase:Yes
This is the 4th cuisinart coffee maker we have owned. I like the fact i can adjust temperature aof coffee and boldness!
Written by a customer while visiting cuisinart.com