Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,804 Reviews)
Open Ratings Snapshot
Rating breakdown 5,804 reviews
5 Stars
4,244
4 Stars
987
3 Stars
309
2 Stars
136
1 Star
128
92%of customers recommend this product. 
(
4,367 out of 4,747
)
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Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5 out of 5
5
Great Product
on February 20, 2026
Posted by: Todd Brunjes
Gender:Male
Verified Purchase:Yes
excellent coffee maker . no leaks. works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Bad out of the box
on February 20, 2026
Posted by: THOMAS LEBAR JR
Gender:Male
This would have been my second Cuisinart coffee maker. 1st was 12-cup 3400. Great until water wouldn't heat consistently to 195• + at grounds. It lasted almost 10 years.
Brand new 14-cup Perfect Temp cannot achieve 180• in/at grounds out of the box. Tried 5x even using 100• tap water.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartFebruary 20, 2026
We’re sorry to hear your new 14-cup Perfect Temp coffee maker isn’t reaching the expected brewing temperature. To help optimize performance, ensure the water reservoir is fully seated, the brew basket is properly positioned, and avoid overfilling, as these factors can affect heating. If the unit still does not reach the proper temperature, our team can review your coffee maker to confirm it’s functioning correctly. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8900539849 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great Coffee Maker
on February 20, 2026
Posted by: Jennie J.
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart Coffee maker. I use it every day & have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best coffee maker ever
on February 20, 2026
Posted by: Handyman John
Verified Purchase:Yes
Been a long time user of Cuisinart coffee makers,this is my 3rd coffee maker purchase, love the adjustable features,the value is very good,even bring coffee maker with me on vacation!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love this coffee maker
on February 20, 2026
Posted by: Retired in Syracuse
Gender:Female
Verified Purchase:Yes
Beautiful and works great! This is our 2nd Cuisinart coffee maker and we wouldn't do any other manufacturer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Makes great coffee
on February 20, 2026
Posted by: Louis A
Gender:Male
Verified Purchase:Yes
Makes great coffee, set the timer and its ready when I get up
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love my coffee!
on February 21, 2026
Posted by: Mary East
Gender:Female
Verified Purchase:Yes
I love my new Cuisinart coffee maker! Easy to use right out of the box. Appreciate the filter, easy to set timer and keeps coffee hot!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
"BREW" light doesn't work
on February 21, 2026
Posted by: Sunnysam
Gender:Female
Makes great coffee and the auto program works beautifully but the "BREW" light is not coming on anymore so I don't know if the machine is on or off. It's only a couple of months old.
Response from cuisinart.comBy CuisinartFebruary 23, 2026
Thank you for sharing your feedback — we’re glad to hear your machine is making great coffee and that the auto program is working well. We’re sorry to learn the “BREW” indicator light is no longer illuminating, as that can certainly be confusing. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900542388 so we can troubleshoot the unit and review available options. We appreciate your feedback and are committed to ensuring your coffee maker performs as intended.
Written by a customer while visiting cuisinart.com
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