Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,369
4 Stars
1,007
3 Stars
318
2 Stars
141
1 Star
134
92%of customers recommend this product.
(
4,481 out of
4,874)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: Nancy Stark
Gender:Female
Verified Purchase:Yes
Very sturdy composition, with a built in filter for extra smooth coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Broken after 3 years
on January 20, 2026
Posted by: Kathy317
Bought this on 12.28.2023.
Absolutely loved it. Here it is 1.18.2026. It is broken. It makes a wheezing noise and will not make a full pot of coffee. Filters are changed every month and cleaned when clean light csme on. Guess I sm old school snd believe that this brand is top notch. Use to be. Old one lasted over 10 years plus.
Absolutely loved it. Here it is 1.18.2026. It is broken. It makes a wheezing noise and will not make a full pot of coffee. Filters are changed every month and cleaned when clean light csme on. Guess I sm old school snd believe that this brand is top notch. Use to be. Old one lasted over 10 years plus.
Response from cuisinart.comBy Cuisinart, January 21, 2026
We are very sorry to hear your coffee maker has stopped working and understand how frustrating this must be, especially after years of enjoying your previous unit. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Assistance team can help troubleshoot the issue or arrange a repair or replacement. Please contact them at 1-800-726-0190 for support.
Written by a customer while visiting cuisinart.com
Posted by: GMass
Gender:Male
Verified Purchase:Yes
We broke the carafe on our existing Cuisinart coffee maker and decided to buy the updated model. We liked the way it looked and it was just as easy to work as the older model. We had an issue with the carafe leaking, my wife called customer care and they immediately sent out a new carafe, the original had a slight gap in the form which caused the leak. We are very happy how they helped us and love the new coffee maker. This would be our 3rd Cuisinart in 20 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Good, like the larger capacity and the dark brew feature. Miss my old metal carafe that kept coffee warm. Hate leaving burner on to keep coffee warm.
Written by a customer while visiting cuisinart.com
Posted by: Sarah Reitz
Gender:Female
Verified Purchase:Yes
Love the flavor and heat settings! Doesn't drip while pouring!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mooky
Verified Purchase:Yes
Really easy to use and makes great coffee. Programmed it quickly to make coffee just before I wake, set the pot temp, delay off feature, bold coffee setting. I love it! Now if someone would just make a coffee maker that doesn't use plastic w/ PFC's it would be perfect!
Written by a customer while visiting cuisinart.com
Posted by: Kelly & Jon
Gender:Female
Verified Purchase:Yes
The best coffee maker I have ever had and used. We have been using this Cuisanart coffee maker for about 7 years now. I love this coffee maker and will buy another one just like it when it dies as I have already done a few times now. TY Cuisanart
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Johnny. B Good
Gender:Male
Verified Purchase:Yes
I like the spout design where the heated water goes onto the coffee grounds in the cone shaped receiver . It is like an old shower head and covers the whole area of coffee grounds . My complaint is the carafe lid allows fresh coffee to leak out of the sides when pouring . Poor design
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re glad to hear you like the shower-head style pour design, but we’re sorry about the leaking from the carafe lid—understandably frustrating when trying to pour a fresh cup. Your feedback will be shared with our product team for review.
Written by a customer while visiting cuisinart.com