Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,369
4 Stars
1,007
3 Stars
318
2 Stars
141
1 Star
134
92%of customers recommend this product.
(
4,481 out of
4,874)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: Billy’s Disappointed
Verified Purchase:Yes
Very easy to overflow when brewing in programmed mode. Makes a big mess. 3 times in the first month I have used it.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
Response from cuisinart.comBy Cuisinart, January 15, 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. If you need any assistance, our Consumer Assistance Center is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: JWP001
Gender:Male
Verified Purchase:Yes
Come on. It's a coffee maker. No frills but is reliable, solid, and works perfectly every time. It says "Cuisinart" on the front so my neighbors know I'm very stylish.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee buyer
Gender:Male
Verified Purchase:Yes
I gave it four stars due to one of the feet being slightly defective, and it has a slight wobble
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KelleyCouch
Gender:Female
Verified Purchase:Yes
The coffee maker seems great - easy to use, relatively quick, all the things a coffee maker should be…. But… I can’t seem to get it to make a GOOD pot of coffee…. I have tried three different kinds/brands/roasts and none of them have been drinkable. All have little to no flavor and just taste like hot brown water. Just can’t figure it out compared to my last cheapie coffee maker….
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
Thank you for sharing your experience — we’re glad to hear you find the coffee maker easy to use, but we’re sorry the flavor hasn’t met expectations. For best results, we recommend using freshly ground coffee, ensuring the correct coffee-to-water ratio, and confirming the brew strength setting is properly selected. Our Consumer Assistance team would be happy to help troubleshoot and improve your brewing results at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: blave
Gender:Female
Verified Purchase:Yes
good quality coffee pot. has options for brew strength that i enjoy. keeps coffee hot after brewing. doesn't have a lot of unnecessary bells and whistles that i dont need.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: H F Mudd
Gender:Male
Verified Purchase:Yes
This makes coffee as you'd expect, and the 14 cup carafe is nice when you need a bit more coffee than will fit in the 12 cup carafes that seem to be standard.
However, I don't love the carafe. The first issue is that it dribbles. This is common, seems like it's a problem more often that not in the coffee makers I've had over the years. The last one, a Mr Coffee, spoiled me, you could pour as fast as you like with no dribbling. With the carafe on this model, you need to pour fairly slowly to avoid drips, not too bad when filling a cup, but it makes it tedious to fill the machine before brewing.
Also, this is the first coffee maker I've had where the carafe lid is not hinged, so you can flip it up with your thumb. On this model, it snaps into place, there is no flipping up and down. If you want to remove the lid or open the carafe, you must rip the lid off, then snap it back in place to get it back on. Not sure how many cycles of that it will take to wear out the four little plastic tabs that keep it in place.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DaleM
Gender:Male
Verified Purchase:Yes
We like this coffee maker and prefer it. The one problem I see is that when the coffee is done brewing the alarm is so very faint. We've had Cuisinart coffee makers in the past that have had a loud tone so that we could tell the coffee was done pretty much anywhere in the house. Other than that we love the coffee maker!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jimmy A G
Verified Purchase:Yes
Works. Like that it has a little water filter in the tank. The caraf lid takes some getting used to.
Written by a customer while visiting cuisinart.com