Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,807 Reviews)
Rating breakdown 5,807 reviews
5 Stars
4,246
4 Stars
987
3 Stars
310
2 Stars
136
1 Star
128
92%of customers recommend this product.
(
4,368 out of
4,749)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: long island coffee guy
Gender:Male
Verified Purchase:Yes
5 star all the way makes great coffee and is easy to clean. This is my 2nd cuisinart coffee maker. The 1st one lasted 28 years
Written by a customer while visiting cuisinart.com
Posted by: Caroline Mmc
Gender:Female
Verified Purchase:Yes
I love the coffee maker. Easy to set up. Easy to program. What I don't like is the lid on the glass carafe..The lid can be difficulty to remove and replace.
I do love the coffee maker. I do hope they can come up with a better design for the lid...
I do love the coffee maker. I do hope they can come up with a better design for the lid...
Cheers to the coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Motee
Gender:Male
Verified Purchase:Yes
We had a bottom line coffee maker we got for cheap. After some use and bitter tasting coffee, I decided look up some better brands and mostly all reviews pointed to the Cuisinart DCC-3200 14 cup coffee maker. I ordered one and brewed a pot to do some taste testing. I could tell it right away it brought out the flavor of the coffee and the charcoal filter gave it a great taste. I am so glad that I bought this and love the easy operation. If your looking for a great coffee maker to replace your old bottom line one. This is it, you will not be disappointed. I'll make a cup for you!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carl Fisher
Gender:Male
Verified Purchase:Yes
Ours started acting up after a year and some months- quitting mid-brew, lights going dim then bright then off. Sometimes restarting the brew worked, sometimes not. Fortunately the machines have a 3 year warranty that wasn't too hard to make a claim on. (but save the purchase date and location!) However, the warranty on the new machine was only 3 years MINUS the time the old machine lasted. Not very reassuring.
Day-to day the most annoying thing is the carafe. It has a thick lip that prevents pouring the last bit of coffee. When you wash it, water seeps up under the inner and outer rim, so when you set it to dry, whether you leave it rightside up or upside down, some coffee or water or both will drip down the sides.
After we run out of warranty replacements we'll be getting something else.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 23, 2025
Thank you for sharing your detailed experience. We understand the frustration with inconsistent performance and the carafe issues you described. We do review feedback like yours carefully, as it helps us improve future models and designs. We appreciate you taking the time to share your observations and hope your future coffee experiences are smooth and enjoyable.
Written by a customer while visiting cuisinart.com
Posted by: Tros1
Gender:Male
Verified Purchase:Yes
Very easy to operate, very easy to clean. Programs are straight forward and easy to set.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Second model of Cuisinart coffee maker, possibly t
on December 17, 2025
Posted by: BadgerBrian
Gender:Male
Our DCC-3200 has suddenly quit working after less than four years. I clean it regularly, but as of yesterday morning it no longer will brew.
While this is the second model of Cuisinart coffee maker that we’ve purchased, I’ll have to rethink my next purchase.
While this is the second model of Cuisinart coffee maker that we’ve purchased, I’ll have to rethink my next purchase.
Response from cuisinart.comBy Cuisinart, December 30, 2025
Thank you for taking the time to share your experience with the Cuisinart DCC-3200 Coffee Maker. We’re sorry to hear that the unit stopped brewing, especially after regular care and maintenance, and we understand how disappointing this can be. While the DCC-3200 carries a 3-year limited warranty, our Consumer Service team is still available at 1-800-726-0190 to review your situation and discuss any available options, and your feedback will be shared with our product team for ongoing review.
Written by a customer while visiting cuisinart.com
Posted by: Beachwood
Gender:Male
Verified Purchase:Yes
I can't seem to pour a cup of coffee or fill the reservoir without spilling. Other than that, the coffee maker is fine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lafon
Gender:Female
Verified Purchase:Yes
The instructions on setting up timer need to be user friendly! It starts to show you but then redirect you back to set up the clock but other than that it’s great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com