Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,369
4 Stars
1,007
3 Stars
318
2 Stars
141
1 Star
134
92%of customers recommend this product.
(
4,481 out of
4,874)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: Ed A.
Verified Purchase:Yes
Nice coffee maker, but doesn’t last long. The hot plate started rusting out within the first few months.
Written by a customer while visiting cuisinart.com
Posted by: Globug
from Orangevale, CA
Gender:Female
Verified Purchase:Yes
Horrible coffee maker for th money!! 15 minutes to brew 10 cups of coffee! I can't imaginee how long it would take to brew the full 14 cups... The sprayer inside to dispense the hot water, NEVER, NEVER, dries out...
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: B.A.A.
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
We used it for 3 days and the clean light came on. I contacted customer service who told me to descale the unit. I did the descaling and 4 days later the clean light came on again. We have been buying this coffee maker for years and haven’t had any problems. Now they are telling us it is okay to keep using it even though the clean light comes on every day.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Rusting heat plate! Finish flaking
on October 6, 2025
Posted by: M. Monnot
Gender:Female
This coffee maker was our second in 20 years. The first one lasted 15. The second one has started to rust on the heating plate in the last 3-4 years. The finish on that the coffee maker handle is also not holding up. I’m so disappointed. We were dedicated Cuisinart customers… now we are sad that the quality seems to have gone downhill.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389989. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Bill78
from OFallon Missouri
Gender:Male
Verified Purchase:Yes
One of the few 14 cup coffee makers on the market. It uses a #4 come filter that does not collapse and create a huge mess. It has a carafe temperature adjustment. I use the hottest setting since my wife cools her cup with added milk. I threw out the carbon filter after a month without replacing since my water is odorless and tasteless. I love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Grandma15
from Dallas, Tx
Gender:Female
Verified Purchase:Yes
I bought my coffee maker to replace an older model one. It is easy to use and makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: coffeelovers
from Northern Arizona
Gender:Female
Verified Purchase:Yes
We purchased this to replace the Kuerig. Glad we did we just love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Moneeq
from Menifee CA
Gender:Female
Verified Purchase:Yes
nice looking coffee maker, but coffee Does not stay hot and to pour the coffee it makes a mess cause you practically have to put the pot upside down to get all the coffee. Had to return it. And got another cuisinart
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com