Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,807 Reviews)
Rating breakdown 5,807 reviews
5 Stars
4,246
4 Stars
987
3 Stars
310
2 Stars
136
1 Star
128
92%of customers recommend this product.
(
4,368 out of
4,749)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Cuisinart used to mean quality you could trust. Not my experience recently. The hot plate on this coffee maker was defective. When I put carafe on the hot plate it did not slide in smoothly. After brewing there was a "powdery" residual left on the hot plate. It kept getting worse whenever the glass carafe was replaced and the hot plate looked scratched. After the 3rd try, I believed it would just keep getting more damaged. I returned product. Will not purchase Cuisinart again.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issues you experienced with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS) and we understand how frustrating this must have been. We appreciate you sharing your feedback, and we will pass your comments along to our product team as we continually work to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: DJSinSLC
Gender:Male
Verified Purchase:Yes
This is the best coffee maker I have ever owned. Brews excellent coffee. Looks incredible. Does not drip a drip. Whats not to like.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: User 123
Gender:Female
Verified Purchase:Yes
My family absolutely loves the 14-Cup Programmable Coffee Maker. We especially love the auto program function, which is a huge help in the mornings when we are rushing out the door. Great product overall, everything from functionality to coffee boldness is 10/10.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Erika Seiberling
Gender:Female
Verified Purchase:Yes
Love this coffee marker! No worries about the steam ruining my cabinets. The 14 cup capacity is wonderful considering there are 4 of grabbing a Joe before heading off to work. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Good Reliable Coffeemaker with Large Carafe
on November 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
We found this coffeemaker very easy to program so hot brewed coffee is ready for us in the morning. Lover the larger carafe and reliability of this product. Hightly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Deni26
Gender:Female
Verified Purchase:Yes
Very easy to set up, fast coffee maker. Only complaint is the pot lid, has to come all the way off to fill. But still worth the purchase
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
The 14-cup programmable Cuisinart Coffee Maker is incredible!!! This is probably my third of this particular coffee maker and that has nothing to do with the quality. I use mine daily and the ones I have owned in the past have just finally “aged out”. What do I love about it? I can adjust the temperature (love my coffee very hot), I can set it to stay on for four hours, and the coffee is delicious!!! And, of course, I appreciate setting it to brew right before I awake in the mornings. I have recommended this particular coffee maker to many friends and all have been pleased with their purchase. I can’t recommend it more highly!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SBayer
Gender:Female
Verified Purchase:Yes
I had very high hopes for this coffee maker. I loved the features— 1-4 cups, bold setting etc. Unfortunately, the coffee grounds basket does not drain all the coffee. There is space between the basket valve and carafe so the coffee does not drain into the pot. I have washed the basket and the coffee maker to no avail. If we cock the carafe off of the heating plate it will drain, but then the coffee does not stay hot. I am returning the coffee pot to where I bought it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the issues you experienced with your coffee maker. To help ensure proper drainage, please make sure only one filter is used and that the carafe and basket are properly seated and aligned; if the problem persists, contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441553 for assistance or to explore replacement options. We appreciate your feedback and are committed to ensuring a satisfying experience with our products.
Written by a customer while visiting cuisinart.com