Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,806 Reviews)
Rating breakdown 5,806 reviews
5 Stars
4,245
4 Stars
987
3 Stars
310
2 Stars
136
1 Star
128
92%of customers recommend this product.
(
4,367 out of
4,748)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
3
Only lasts two years
on August 29, 2025
Posted by: Oh well!
I have owned two of these. The bottom heating element reliably fails after two years. Almost like it has a timer on it. Up until then, it makes great coffee.
Written by a customer while visiting cuisinart.com
Posted by: KEVDOGG
Gender:Male
Verified Purchase:Yes
This is a replacement for a less than 2 year old unit.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Paul Indergaard
Gender:Male
Verified Purchase:Yes
We purchased this coffee maker because we have had one like it for many years and wanted a new one. No other makers we could find were as capable as this model.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rick FLA
Gender:Male
Verified Purchase:Yes
Brew quality is terrific. Digital read out is poor. Would rate it lower if I programmed or used it as a clock.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LMBT
Gender:Female
Verified Purchase:Yes
Excellent coffee makers. We have bought the same model several times.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best coffee maker I've ever had
on September 1, 2025
Posted by: Zach432
Gender:Male
Almost 7 years of daily use and still going strong!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DAR1976
Gender:Female
Verified Purchase:Yes
It's a really good coffee maker and I love how I can program it ahead of time
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Poor brewing
on September 4, 2025
Posted by: Friend of Coffee
Gender:Female
The machine looks lovely. My coffee always tastes burnt, it doesn’t matter the roast of coffee or what temperature the warming plate is on. It constantly tastes burnt. I have tried cleaning it, that doesn’t help either. When you use the brew button the machine guves one less cup than what you put in. For instance you put in 6 cups (machine measured markings) you will only get 5 cups in the carafe. I thought some water was staying in the grounds, so I tried with no coffee and same thing. The machine gives one less cup in the carafe than what you put into the reservoir.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366991. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com