Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,804 Reviews)
Rating breakdown 5,804 reviews
5 Stars
4,244
4 Stars
987
3 Stars
309
2 Stars
136
1 Star
128
92%of customers recommend this product.
(
4,367 out of
4,747)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Bought one and returned it because of the very loud clicking (about a dozen times) about once a minute. Bought another just like it because I liked it except for that. Same thing. Back it went and bought a different brand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, August 1, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: CLBowman
Gender:Female
Verified Purchase:Yes
I have always had this brand of coffee maker but this newest one is extremely slow to brew. It’s brand new so can’t be any type of build up. Anyone else noticed this?
Written by a customer while visiting cuisinart.com
Posted by: Klondike
Verified Purchase:Yes
The Cuisinart drip coffee maker is stylish and looks great. Also appreciate the 14-cup vs. 12-cup capacity. That little extra comes in handy each day at our household. Even though it's brand new, not happy with the small amount of water leakage that occurs EVERY time the coffee maker is filled. At first, thought it might be due to going to/past the MAX fill line ..but it wasn't. Even when staying under the 14-cup line, the machine still leaks. Such a hassle to have to wipe the counter each day after starting a pot. Cuisinart, please resolve this. This coffee maker does not meet your kitchen appliance standards.
Written by a customer while visiting cuisinart.com
Posted by: BenM
from Kentucky
Gender:Male
Verified Purchase:Yes
The coffee is fine but the clock is faulty. It runs EXTREMELY fast . As in when the unit has been on for 30 minutes, the clock will be two hours which engages the auto off. Not great when part of the reason for buying a coffee maker like this is for the auto brew and auto off features
Response from cuisinart.comBy Cuisinart, May 8, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: BD..
Verified Purchase:Yes
Bought it for the extra 2 cups to 14 but every time we go that full grounds overflow into carafe making the extra two cups unusable. Everything is black: lid/filter receiver/water tank AND the lip of the pot so even in bright light, you can't tell where you're pouring and given the tank aperture is too small, you have to be stupid careful not to pour into filter. THEN the lid doesn't open far enough so when one is trying to pour the last few ounces out of the pot , into the tank, one hits the lid before the pot tis empty. Ergonomics are abysmal!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2025
Hello- We are so sorry to hear about the trouble you've had with your DCC-3200. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900228191. If you email us, please use the subject line ‘Cuisinart Review’.
-Cuisinart Consumer Care Team
-Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Scott1952
from PA
Gender:Male
Verified Purchase:Yes
Bought this expecting a product that lived up to the name.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Satisfied customer 12
Gender:Male
Verified Purchase:Yes
Coffeemaker was very easy to use. Nice big carafe, but then we were used to our French press. Got this for serving an influx of relatives who’d come for a wedding. It did well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Davidb7
Gender:Male
Verified Purchase:Yes
Fabulous. It makes the coffee the way it should be made. You have the control to make it as strong as you like. Love the filter for the water.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com