Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,806 Reviews)
Open Ratings Snapshot
Rating breakdown 5,806 reviews
5 Stars
4,245
4 Stars
987
3 Stars
310
2 Stars
136
1 Star
128
92%of customers recommend this product. 
(
4,367 out of 4,748
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
2 out of 5
2
Leaks water
on March 9, 2024
Posted by: Mandy G
from Wisconsin
Gender:Female
Verified Purchase:Yes
The coffee maker leaks water out of the bottom front. Disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Cuisinart Coffee Maker Has Ongoing Problems
on March 20, 2024
Posted by: IfThen
from Oklahoma
Verified Purchase:Yes
We ordered the Cuisinart coffee maker model DCC-3200P1 for a great price and it was promptly delivered. 4 pots of coffee later the CLEAN light was on and the programming failed. We contacted Cuisinart and returned to defective machine. Less than a week after we shipped the broken one, a new one arrived in the mail. Great service! 4 pots of coffee later the CLEAN light is on again. The programming still works, but the CLEAN light is annoying (bright LED light that is remains illuminated 24/7). Not sure what's wrong, but it seems endemic to this model coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartApril 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
My Cuisinart Coffee Maker Makes Excellent Coffee
on March 26, 2024
Posted by: Bobbie Inez
from London KY
Gender:Female
Verified Purchase:Yes
This is my 3rd Cuisinart coffee maker. I really like this new one which was a gift from my grandchildren. My 1st Cuisinart was put in our RV and the 2nd one was given to a friend.
So I have been a Cuisinart user for many years and have never had any issues with any. My new Cuisinart coffee maker makes excellent coffee. I recommend the Cuisinart coffee maker for anyone.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Brewed to perfection
on April 18, 2024
Posted by: Budgetsorceress
from Langhorne, PA
Gender:Female
Verified Purchase:Yes
After months of looking online and in store and finding nothing that met my criteria, I finally came across this one. My husband and I are big coffee drinkers, and most of the Brewers came across only went as high as eight or 10 cups, this one exceeded our expectations with 14 cups so we took the chance and we are extremely happy with our freshly brewed coffee. There are many settings that I find convenient such as the temperature on the burner, a bold setting, paper filter or mesh, Even the dark metal color was right up my alley. I highly recommend this brewer for the budget conscious yet have higher standards for brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Time of day changes at will
on April 30, 2024
Posted by: Anonymous
from New Albany,OH
Gender:Male
Verified Purchase:Yes
I love the unit in all ways but one. And it is a critical one justifying the rating of 2 of 5. I love the bronze look and the coffee tastes great. But this unit is a replacement from the first unit that I bought because the first unit changed the time of day at least 4 or 5 times in the first couple of days. So, I sent it back for a replacement and this unit has also changed the time of day a couple of times since I received it about 5 days ago. In case you do not understand or I am not explaining myself well enough it goes something like this - the time of day might be 3:47 but the next time I walk by the unit in the kitchen the time of day just arbitrarily changed to say 8:21. No rhyme, no reason for the change. And you can imagine what that might do for a programmed start time.
I would recommend this to a friend!
Response from cuisinart.comBy CuisinartApril 30, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Unreliable
on May 6, 2024
Posted by: Charley78
from Dallas fort worth
Verified Purchase:Yes
Worked great... for about 2 weeks. It then stopped working.
Response from cuisinart.comBy CuisinartMay 8, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Disappointing
on May 21, 2024
Posted by: rjpl
from North Dakota
Gender:Male
Verified Purchase:Yes
It cost a good deal of money & was defective from the very first brewed pot. I returned it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartJune 4, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
No more Keurig
on June 4, 2024
Posted by: Anonymous
Verified Purchase:Yes
I have had 3 Keurig coffee makers in the last 4 years… no more. I liked the look of the Cuisinart so I picked it. The coffee is hotter than with the Keurig and cheaper than buying the individual pods. Also found it to be easier to program.
Written by a customer while visiting cuisinart.com
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